Joshua Robinson
Phoenix,AZ
Summary
Hard-working professional with 15.5+ years of experience and a proven knowledge of customer satisfaction, inventory control, and cost management. Aiming to leverage my skills to successfully fill the Production Manager/ Supervisor role at your company.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Production Supervisor
Westlake Royal Roofing
03.2021 - Current
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Managed team of 48 to 80 production associates, overseeing productive production processes and meeting all deadlines.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Evaluated employee performance regularly against established benchmarks for ongoing personnel development.
- Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
- Implemented cost-saving initiatives to reduce production costs while maintaining high quality standards.
District Manager
Fired Pie
11.2018 - 03.2021
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
- Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes
- Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits
- Manage the movement of goods into and out of production facilities
- Develop or implement product-marketing strategies, including advertising campaigns or sales promotions
- Recommend locations for new facilities or oversee the remodeling or renovating of current facilities
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Count money and make bank deposits
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Maintain food and equipment inventories, and keep inventory records.
- Supervised 13 locations to enforce high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
GENERAL MANAGER
Dominos Pizza
03.2008 - 10.2018
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
- Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes
- Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits
- Manage the movement of goods into and out of production facilities
- Develop or implement product-marketing strategies, including advertising campaigns or sales promotions
- Recommend locations for new facilities or oversee the remodeling or renovating of current facilities
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Count money and make bank deposits
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Maintain food and equipment inventories, and keep inventory records.
Production Manager
Yavapai Block
09.2004 - 01.2008
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
- Developed a comprehensive training program for new hires, resulting in higher employee retention rates and faster integration into the team.
- Negotiated with suppliers for better pricing and terms, reducing overall procurement costs without sacrificing quality.
Education
High School Diploma -
DESERT MOUNTAIN HIGH
05.2002
Skills
- Excel
- Microsoft Basic knowledge
- Hot Schedules
- SAP
- Workday
- Revel-Point of Sale
- Talent Reef- Hiring Platform
- Forklift Certified
- Quality Control
- Continuous Improvement
- Production Management
- Training and mentoring
Certification
- CPR
- Forklift
- Front end Loader
References
References available upon request
Timeline
Production Supervisor
Westlake Royal Roofing
03.2021 - Current
District Manager
Fired Pie
11.2018 - 03.2021
GENERAL MANAGER
Dominos Pizza
03.2008 - 10.2018
Production Manager
Yavapai Block
09.2004 - 01.2008
High School Diploma -
DESERT MOUNTAIN HIGH
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