Joshua Rodriguez

Returning to New York, I continued to explore the field of hospitality at The Lodge at Schroon Lake. This small town has offered up some great experience in a hotel/resort setting. In just six months, I was promoted from room attendant to supervisor in the housekeeping department. In addition, I also hold the positions of Houseman and Resident Advisor for employee housing. Below are some of my duties:

• Supervise and train staff in housekeeping operations, ensuring adherence to standards of cleanliness.
• Inspect guest rooms and public areas to ensure they meet established cleanliness standards.
• Investigate customer complaints regarding housekeeping services and took appropriate action to resolve them.
• Coordinate with other departments within the hotel to ensure a smooth flow of operations.
• Conduct room inspections in employee housing barracks for safety purposes.
• Maintain a clean and safe environment for guests and staff by vacuuming, dusting, sweeping, mopping floors, washing windows and walls.

Moving to beautiful Sarasota, Florida, I was excited to start working in what many consider to be one of the best hospitals in the country. Not only did I meet some lifelong friends in Sarasota Memorial, but working alongside the patients; empathizing and providing them with superb hospitality, inspired me all over again. Below were some of my duties:

• Cleaned and sanitized patient rooms, bathrooms, hallways, and other areas of the hospital according to established policies and procedures.
• Collected soiled linen from designated areas; transported it to laundry area for cleaning.
• Transported bio-hazardous waste materials to appropriate disposal sites in accordance with safety regulations.
• Provided excellent customer service when interacting with patients or visitors.
• Inspected furniture and fixtures for any signs of wear or damage.
• Maintained safety protocols through safe handling of equipment and chemicals.

Transitioning out of the military and moving to Florida during the COVID pandemic wasn't easy and it took a few months to find this great opportunity in the Department of Animal Services. Being a part of public safety, working alongside law enforcement and holding people accountable for their misdoings helped boost my confidence and leadership skills. Below are some of my duties:

• Responded to animal control related calls and complaints from the public.
• Conducted investigations of suspected animal cruelty cases, interviewed witnesses, and collected evidence.
• Assisted in the capture of stray animals using humane trapping techniques.
• Provided safe transport of animals to shelters or veterinary facilities for medical treatment.
• Documented all activities in computerized records management system.
• Inspected premises for compliance with state laws and regulations concerning animal care and welfare.
• Issued citations for violations of municipal ordinances relating to animal control.
• Attended court hearings regarding alleged violations of animal control laws.

Proudly served and fulfilled my government contract with an honorable discharge. Duty stations include Camp Carroll in South Korea and Fort Leavenworth Military Prison in Kansas. Had an interest in culinary arts and decided to pursue it. Within six months, I was moved up to administrative duties within the dining facility for good performance. In addition, military life has no shortage of cleaning and beautification duties on base. We are trained in groundskeeping and all the equipment that goes with it. Below are some duties:

• Organized and coordinated equipment for field operations.
• Provided security and surveillance in a variety of environments.
• Performed maintenance on weapons, vehicles, and communications systems.
• Ensured compliance with health department regulations regarding storage, preparation, and service of food items.
• Planned and prepared meals for large groups of people, using standardized recipes.
• Maintained cleanliness and organization of work area while adhering to safety guidelines.
• Prepared and processed documents such as invoices, reports, memos and correspondence.
• Organized and maintained filing systems both electronically and manually.
• Maintained accurate records of financial transactions using accounting software programs.
• Compiled statistical reports related to sales activity, inventory levels, customer satisfaction surveys and other relevant data.
• Prepared monthly financial reports to management.
• Managed daily cash operations and maintained accurate records of all transactions.
• Groundskeeping duties as directed using mowers, trimmers, shovels, rakes and other hand/power tools.

This job opportunity kicked off my entanglement with sanitation and cleaning. Working alongside some veteran porters and gaining knowledge in all things from operating a trash compactor, using a floor buffer, snaking out a clogged pipe, cleaning out gutters, changing large lightbulbs, painting interior/exterior, and shoveling lots of snow. Below are some more duties:

• Cleaned and maintained the apartment complex, including dusting, mopping, sanitizing, sweeping, vacuuming, and restroom maintenance.
• Performed regular inspections of floors, walls, ceilings, lights fixtures., for cleanliness standards.
• Walked property and grounds, picking up trash and debris to maintain curb appeal.
• Moved furniture, equipment or supplies manually or with hand trucks.
• Monitored building security and safety by locking doors or avoiding hazards.
• Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
• Removed trash from compactor, wastebaskets and containers.