Summary
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Joshua Rodriguez

Tolleson,AZ

Summary

Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management, organized/successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Front of House Employee

Chick-fil-A
02.2024 - 04.2024
  • Maintained clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in timely manner.
  • Performed opening and closing duties diligently, ensuring restaurant was ready for optimal operations each day.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Promoted inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
  • Had many compliments/tips offered due to my customer service and managed customer complaints confidently

Crew Member

McDonalds
11.2023 - 02.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Improved customer satisfaction by providing friendly and efficient service at register.

Education

High School Diploma -

Tolleson Union High School
Tolleson, AZ
05.2026

Skills

  • Strong Work Ethic
  • Team player attitude
  • Positive demeanor
  • Foreign language skills
  • Team Collaboration
  • Training and mentoring
  • Stock management
  • Customer Service
  • Team Player
  • Teamwork and Collaboration

Additional Information

I love helping around with what I can do and am more than ready to work. I believe I can be depended on to stay overtime or come in early. Always on time and incourage my crew to work their best, having respect for everyone as well. For the most part a couple of my main qualities being: dedication and having passion to working, teamwork and constantly communicating with my crew, and lastly, being self aware that my customers are worth being listened to and speaking to them with enthusiasm.

Languages

English
Native or Bilingual
Spanish
Full Professional
French
Limited Working

Timeline

Front of House Employee

Chick-fil-A
02.2024 - 04.2024

Crew Member

McDonalds
11.2023 - 02.2024

High School Diploma -

Tolleson Union High School

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Joshua Rodriguez