Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joshua Roldan-Najera

New Haven,CT

Summary

Developed strong customer service and teamwork skills in a fast-paced retail environment, focusing on maintaining high standards and efficient operations. Demonstrated ability to handle customer inquiries, resolve issues, and support store initiatives. Seeking to transition into a new field, bringing commitment to delivering quality service and fostering positive customer experiences.


Experienced with maintaining cleanliness and order in diverse environments. Uses cleaning tools and techniques to ensure hygienic conditions. Knowledge of safety procedures and efficient cleaning practices.

Overview

1
1
year of professional experience

Work History

Front End Associate

Walmart
09.2024 - Current
  • Assisted customers with inquiries and product selection to enhance the shopping experience.
  • Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
  • Resolved customer complaints promptly, improving overall satisfaction and loyalty.
  • Assisted in training new hires, sharing knowledge and best practices for front-end operations.

Janitor

HarcoSemco
08.2024 - 08.2024
  • Maintained cleanliness and sanitation of facilities, ensuring compliance with health and safety standards.
  • Managed waste disposal and recycling processes, promoting environmental sustainability within the workplace.
  • Restocked cleaning supplies and inventory, minimizing disruptions to workflow through proactive management.

Education

No Degree - Criminology

Gateway Community College
New Haven, CT
05-2030

High School Diploma -

West Haven High School
1 Mcdonough Plz, West Haven, CT 06516
06-2024

Skills

  • Cleaning and sanitizing
  • Quick learner
  • Excellent customer service
  • Customer service
  • Time management
  • Cleaning expertise

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Front End Associate

Walmart
09.2024 - Current

Janitor

HarcoSemco
08.2024 - 08.2024

No Degree - Criminology

Gateway Community College

High School Diploma -

West Haven High School