Joshua Roman
Tamarac
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
8
8
years of professional experience
Work History
Salesperson/Technician
Alloy Wheel Repair Specialists.
Pembroke Park
10.2022 - 03.2025
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Maintained accurate records of customer interactions and transactions.
- Developed key customer relationships to increase sales.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Knowledge in models, specs, colors, and values in high-end cars, including Lamborghini, Porsche, BMW, and Bentley.
- Self-efficient and self-accountable for meeting targets and goals.
- Generated new business opportunities through cold calling campaigns.
- Resolved customer complaints promptly and efficiently.
Aircraft Maintenance Technician
CTS Engines
Fort Lauderdale
11.2021 - 10.2022
- Interpreted logs to understand issue history and nature, troubleshoot faults and identify next steps.
- Worked with cross-functional teams to achieve goals.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Updated technical manuals with latest information regarding changes in design or functionality of various parts.
- Ensure the cleanliness and disassembly of the PW2000 turbine engine.
- Planned work procedures using charts, technical manuals and experience.
Service Advisor
Pep Boys Auto Parts & Service
Plantation
08.2017 - 03.2021
- Assisted with scheduling appointments for service work to be performed on vehicles.
- List customers' concerns, and ask additional questions to diagnose current problems.
- Maintain high levels of customer service at all times by taking care of customers while in the shop, cars for more expensive repairs.
- Problem solving with customers.
- Worked effectively in team environments to make the workplace more productive.
- Identified needs of customers promptly and efficiently.
Education
Power Plant Certification - Aviation Maintenance Management
Broward College
Pembroke Pines, FL12-2021
Certification - Automotive Service Technology
MC Fatter Technical College
Davie, FL01-2016
High School Diploma -
Plantation Highschool
Plantation, FL12-2015
Skills
- Relationship management
- Customer follow-up
- Sales techniques
- Cold calling
- Problem solving
- Sales presentations
- Automotive product knowledge
- Customer service
- Mechanical experience
Timeline
Salesperson/Technician
Alloy Wheel Repair Specialists.
10.2022 - 03.2025
Aircraft Maintenance Technician
CTS Engines
11.2021 - 10.2022
Service Advisor
Pep Boys Auto Parts & Service
08.2017 - 03.2021
Power Plant Certification - Aviation Maintenance Management
Broward College
Certification - Automotive Service Technology
MC Fatter Technical College
High School Diploma -
Plantation Highschool
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