Natalie McNeal
Columbia,SC
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
Registered Nurse/Clinical Charge Nurse
Prisma Health Richland Hospital
08.2022 - Current
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Administrative Assistant
Fresenius Kidney Care Dialysis
12.2018 - 06.2021
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Handled client correspondence and tracked records to foster office efficiency.
- Scheduled office meetings and client appointments for staff teams.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Coached new employees on administrative procedures, company policies and performance standards.
Certified Nursing Assistant
Post Edisto Acute Care And Rehabiliation Facility
03.2014 - 11.2018
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained best-in-class standards for individualized care in [Number]-bed unit by continuously checking in with patients and families and quickly providing care.
Education
Associate of Science - Nursing Practice
Central Carolina Technical College
Sumter, SC05.2022
Skills
- Computer literate
- Patient-focused care
- Recording Vital Signs
- Companionship and Emotional Support
- Patient Care
- Patient Assessments
- Medical Records Management
- Responding to emergencies
- Supporting personal needs
Timeline
Registered Nurse/Clinical Charge Nurse
Prisma Health Richland Hospital
08.2022 - Current
Administrative Assistant
Fresenius Kidney Care Dialysis
12.2018 - 06.2021
Certified Nursing Assistant
Post Edisto Acute Care And Rehabiliation Facility
03.2014 - 11.2018
Associate of Science - Nursing Practice
Central Carolina Technical College
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