Joshua Rosa
Sicklerville,New Jersey
Summary
Dynamic professional with a robust background in leadership and team management, consistently driving results through effective collaboration. Proficient in Microsoft Suite, strategic planning, and problem-solving, thriving in fast-paced environments. Recognized for reliability and exceptional communication skills, committed to delivering high-quality outcomes that align with organizational goals. Proven track record of fostering teamwork and enhancing productivity ensures success in challenging landscapes.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Regal United Artist
06.2018 - Current
- Supervised 34 employees by delegating tasks, addressing daily needs, and collaborating with managers to enhance team efficiency.
- Reviewed inventory of merchandise, food, and beverages, ordering over $1000 in concessions to maintain adequate supply.
- Collaborated with the management team to meet sales goals, labor targets, and operational benchmarks.
- Pro actively review inventory of merchandise, food, beverages, as well as order over $1000 of new concessions to resupply the organization.
- Assisted with inventory management, restocking, and loss-prevention efforts.
- Monitored concession and ticketing operations to ensure efficiency, accuracy, and compliance with company policies.
- Enforced safety, security, and operational procedures, including crowd management during peak show times.
- Assisted with opening and closing procedures, including cash handling, drawer reconciliation, and nightly reports.
- Collaborated with management team to achieve sales goals and labor targets, ensuring operational benchmarks were met.
- Utilized microsoft suite daily to complete office tasks and paperwork
Team Lead
Regal United Artist
02.2023 - 11.2023
- Led operations and ensured staff accountability during manager absences.
- Supervised the floor staff during shifts.
- Facilitated team workflow by designating responsibilities to staff during each shift.
- Communicating with customer concerns during day to day operations.
- Monitored concession and lobby readiness, maintaining cleanliness and product availability.
Floor Staff
Regal United Artist
06.2018 - 02.2023
- Supported daily theater operations, ensuring a clean, safe, and customer-focused environment during high-volume shifts.
- Processed customer transactions at the concession stand.
- Managed ticket sales at the box office, ensuring efficient customer service.
- Conducted inspections and cleaning of theaters post-show, maintaining cleanliness and safety standards.
- Coordinated with management to support smooth guest flow during peak periods.
Education
Bachelor of Arts - General Studies, Minors, Mechanical Engineering
Rowan University
Glassboro, NJ12-2025
Skills
- Microsoft Office proficiency
- Inventory control
- Workload coordination
- Customer relations expertise
- Decision making
- Programming Languages: C, MATLAB
- Modeling & 3D Printing: Solidworks, CAD, OnShape
- Attention to detail
- Documentation and reporting
Timeline
Team Lead
Regal United Artist
02.2023 - 11.2023
Assistant Manager
Regal United Artist
06.2018 - Current
Floor Staff
Regal United Artist
06.2018 - 02.2023
Bachelor of Arts - General Studies, Minors, Mechanical Engineering
Rowan University