Joshua Roschy
San Antonio,TX
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
4
4
years of professional experience
Work History
Armed Security Officer
Onyx
03.2024 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
- Maintained physical fitness to perform physically demanding job tasks.
- Reduced incidents of theft and vandalism by maintaining strong visible presence at designated checkpoints.
- Collaborated with law enforcement agencies during investigations, contributing vital information for case resolution.
- Collaborated effectively with fellow bodyguards and security personnel, providing seamless coverage for clients during events or public appearances.
- Maintained high level of physical fitness, participating in rigorous training programs to ensure peak performance on.
Furniture Sales Representative
BOB MILLS FURNITURE
09.2023 - 02.2024
- Develop and maintain a strong knowledge of the furniture industry, including trends, styles, and materials, to better assist customers in their purchasing decisions
- Utilize product knowledge and design expertise to assist customers in selecting the perfect furniture pieces to meet their needs and preferences
- Identify and target potential customers and develop strategies to attract them to the store
- Ensure customer satisfaction through excellent sales service and post-sale follow up
- Provide personalized and attentive service to customers, ensuring that customers are valued and well taken care of throughout their shopping experience.
- Delivered exceptional product knowledge, ensuring customers were well-informed about furniture specifications and features.
- Developed and executed customer retention strategies, fostering loyalty among existing clients and generating repeat business opportunities.
District Sales Manager
ADT/Revamped Home Security
01.2023 - 04.2023
- Responsible for recruiting and training sales personnel, managing district sales operations, and evaluating employee performance
- Organizes sales schedules of assigned staff
- Conducts performance evaluations that are timely and constructive
- Handles discipline and termination of employees as needed and in accordance with company policy.
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Increased sales revenue by developing and implementing effective sales strategies for our district.
- Recognized potential talent within our team members early on; mentored them into higher positions in our organization over time.
Sales Representative
Wyndham Destinations
04.2021 - 11.2022
- Identified sales opportunities and acted on leads
- Established and maintained relationships with clients
- Scheduled meetings with prospective clients
- Explained and negotiated contracts
- Was able to showcase product knowledge and address concerns of clients
- Provided outstanding customer service
- Ability to work on deadlines.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Used customer insights to develop innovative sales strategies to increase sales.
- Trained and mentored new sales representatives.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Business Manager/Armed Security Guard
Protection Group LLC
05.2019 - 03.2021
- Controls and directs the personnel and activities of an organization or a department
- Discuss/sell agreements/contracts
- Schedule contract meetings
- Introduce Security Protection Plans to bar owners, celebrities, and customers about armed Security
- Certified employees to conceal weapons on and off job sites
- Created invoices, and negotiated contracts with customers
- Provided promotion opportunities
- Taught classes in self-defense and situational awareness
- Defined accountabilities and established performance objectives and metrics to execute strategy
- Interacted with customers and vendors with utmost professionalism to solve various problems
- Strengthened customer relations providing follow-up calls, provided professionalism and responsible security guards tasked to that certain job site.
Combat Engineer/Military Police Officer
United States Marine Corps
08.2014 - 04.2018
- Engineers work quickly and skillfully to help Marines navigate while on combat missions by constructing bridges, clearing barriers with explosives, detecting, and avoiding mines and other environmental hazards
- Combat engineers, also known as 'Sappers,' enable the maneuverability of forces by applying mobility, counter-mobility, and survivability engineering skills on a battlefield so that all can accomplish their mission
- Through a 4-year military career, gained and sharpened the skills needed to succeed
- Leadership, selflessness, hard work ethic, adapt and over-come, situational awareness, and a never give up mentality
- Passionate and excited to use these skills to positively influence others around including clients, and other potential future customers
- Trained and instructed subordinates and supported units on Combat training
- Located and neutralized various types of mines and IEDs
Education
High school diploma -
Carolina Forest High School
Myrtle Beach, SC06.2014
Skills
Customer care
Customer Relationship Building
Customer Engagement
Sales management
Negotiation
Sales Presentations
Objection handling
Up-selling
Closing Techniques
Sales closing
Sales team training
Verbal and written communication
Rapport and relationship building
Contract Negotiations
Military Service
United States Marine Corps, United States, Corporal, 08/01/14, 03/01/18
Awards
- Top Sales Executive Of The Month, 08/01/21, Recognized as Employee of the Month for outstanding performance and team contributions. Led team to achieve Top Sales Team, earning recognition from upper management and financial reward. Awarded "#1 Sales Rep" for [$228k with a $8,154 VPG].
- Top Sales Executive Of The Month, 12/01/21, Ranked #18 in Sales with Company Nationwide. 87% retention in one year resulting in $740,000 in sales, and amplified customer satisfaction. Exceeded sales goals by average of 90% in 2021 as a new hire.
Additional Information
"Early to bed, early to rise, makes a man young, wealthy and wise"- Benjamin Franklin
Timeline
Armed Security Officer
Onyx
03.2024 - Current
Furniture Sales Representative
BOB MILLS FURNITURE
09.2023 - 02.2024
District Sales Manager
ADT/Revamped Home Security
01.2023 - 04.2023
Sales Representative
Wyndham Destinations
04.2021 - 11.2022
Business Manager/Armed Security Guard
Protection Group LLC
05.2019 - 03.2021
Combat Engineer/Military Police Officer
United States Marine Corps
08.2014 - 04.2018
High school diploma -
Carolina Forest High School