Joshua Royston
Greenville,SC
Summary
A project management professional with an entire career built on efficiency and organization. I am a dedicated project manager with over 20 years of experience taking on business challenges and turning weaknesses into strengths. I pride myself on “turnkey service,” leading and directing projects from inception to launch and delivering a thoroughly-vetted solution with quantifiable results.
Overview
27
27
years of professional experience
Work History
Director of Business Systems Analysis
Global Lending Services
Greenville, SC
06.2023 - Current
- Prepare detailed project plans outlining tasks, milestones, deadlines and resource allocations for system initiatives as well as roadmaps for future projects.
- Assisted in the architecture of a data replication solution that integrated multiple data channels into one unified platform.
- Manage cross-functional teams consisting of my direct reports (analysts/developers) and outside vendors.
- Develop collaborative roadmaps for business stakeholders to plan projects
Business Project Manager
Regional Management
Greer, SC
01.2022 - 05.2023
- Managed projects for our centralized sales and support center, relocation of offices and other business needs. This included establishing the team, charter, timelines, milestones and implementation schedule.
- Assisted our technology department with projects involving telephony and introduction of new applications.
- Built and established strong partnerships with teams, vendors and contractors.
- Led digital projects for Marketing from initial vendor meetings and quotes through to finished projects and post-production validation and reports.
Independent Project Manager
JR Holdings (Self-Emp.)
Greenville, SC
03.2021 - 01.2022
- Worked with clients to create project plans with established timelines and show them how to: assign tasks to appropriate teams, manage workflow and meet the deadlines we have set.
- Assessed project risks and devise mitigation strategies to avoid potential roadblocks.
- Assisted clients in creating disaster recovery plans and short or long-term remote work plans.
- Managed entire project life cycle from initial concept through final delivery, including training and documentation.
Senior Business Project Manager
World Acceptance Corp.
Greenville, SC
11.1999 - 03.2021
- Promoted to Corporate Office to lead special projects and eventually led team of project managers to complete projects of all scale.
- Served as liaison between all business units and internal data systems project and systems management.
- Penned project charters, established teams and created timelines, milestones and procedures for validating project success post-production.
- Introduced and maintained automated processing for routine and one-off tasks to increase efficiency, as well as training and documentation of these processes.
- Led integration for hundreds of acquisitions.
- Performed and documented QA testing for new system features.
- Key point of contact for both internal and external audits of our processes. Extremely well-versed in audit needs.
Branch Manager
World Acceptance Corp.
Seneca, SC
07.1998 - 11.1999
- Took over problem branch and managed to rebuild relationships with former clients, as well as successfully market to new clients and took the office from #42 in the state to #1.
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Was promoted to the Corporate Office to lead and develop a newly-created Special Projects department.
Assistant Branch Manager
World Acceptance Corp.
Abbeville, SC
03.1997 - 07.1998
- Assisted branch manager with all areas of daily operations. I was promoted to take over my own branch office.
- Monitored daily operations and supported Branch Manager in necessary duties.
- Created and reviewed various business reports to help with operational analysis.
- Trained and mentored other staff as needed.
Education
MBA -
Southern Wesleyan University
Central, SC01.2011
Bachelor of Science - Business Administration And Management
Southern Wesleyan University
Central, SC01.2009
NICCM Management Course - Business Management
Marquette University
Milwaukee, WI01.2012
Skills
- Performance improvements
- Project development and lifecycle
- Quality assurance and control
- Staff training and mentoring
- Project management (Traditional, Hybrid and Agile Methodologies)
- Workflow Automation
- Communication
Volunteer Work
I work with Junior Achievement of the Upstate teaching business courses to middle and high school students. This coursework gives a real-life perspective to help them develop their professional skills.
Software
Jira
Teams
Sharepoint
GoAnywhere
Workday
Unix/Linux
MySQL
Timeline
Director of Business Systems Analysis
Global Lending Services
06.2023 - Current
Business Project Manager
Regional Management
01.2022 - 05.2023
Independent Project Manager
JR Holdings (Self-Emp.)
03.2021 - 01.2022
Senior Business Project Manager
World Acceptance Corp.
11.1999 - 03.2021
Branch Manager
World Acceptance Corp.
07.1998 - 11.1999
Assistant Branch Manager
World Acceptance Corp.
03.1997 - 07.1998
MBA -
Southern Wesleyan University
Bachelor of Science - Business Administration And Management
Southern Wesleyan University
NICCM Management Course - Business Management
Marquette University