Joshua Saffron
Cincinnati,OH
Summary
Driven professional with a proven track record of enhancing customer retention and improving quality control processes, notably at Kroger Manufacturing. Skilled in machine operation and adaptability, demonstrating a strong work ethic and attention to detail. Excelled in creating hygienic environments and paying attention to detail in production processes. I have GMP and SQF expertise and utilize in my day to day work responsibilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Barber
Self-employed
05.2021 - Current
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Product Specialist
Kroger Manufacturing
07.2017 - 05.2021
- Directly make various products sold at Kroger locations nationwide.
- Specified in quality control for various food items; such as checking pH levels and viscosities of food related products.
- Trained and provided coaching to a number of junior team members.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Knowledge of large commerical cookers used to mass produce food items.
- Responsible for the cleaning of all instruments used in said production processes.
Package Handler
DHL
04.2016 - 08.2017
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Education
No Degree - English, Physical Science
University of Cincinnati
Cincinnati, OHUrban League Employment
Cincinnati, OH07.2016
High School Diploma -
St. Xavier High School
Cincinnati, OH06.2012
Skills
- Assembly line experience
- Adaptability to Change
- Safety Protocols Adherence
- First Aid Training
- Precision measurement
- Machine operation expertise
- Quality Control Analysis
- Strong Work Ethic
- Problem-Solving
- Attention to Detail
- Workplace Safety
- Manufacturing Experience
- Basic Math
- Multitasking
- Warehouse Operations
Certification
Fork lift certified
Motorized Pallet Jack certified
Languages
English
Full Professional
Spanish
Limited Working
COMPUTER SKILLS
Microsoft Office (Word, PowerPoint)
Timeline
Barber
Self-employed
05.2021 - Current
Product Specialist
Kroger Manufacturing
07.2017 - 05.2021
Package Handler
DHL
04.2016 - 08.2017
No Degree - English, Physical Science
University of Cincinnati
Urban League Employment
High School Diploma -
St. Xavier High School