Joshua Sanders
West Springfield,VA
Summary
Versatile team member offering over 3 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to a growing company.
Overview
2
2
years of professional experience
Work History
Merchandiser
Bell Nursery
03.2022 - 10.2023
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Collaborated with store managers to determine best placement for merchandise displays.
- Verified products appeared at correct locations in proper quantities.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Updated pricing and signage to complete product displays and educate customers.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Associate
Potbelly's Sandwich Shop
07.2021 - 03.2022
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Trained and mentored junior staff on customer service strategies and techniques.
- Greeted customers and offered assistance for increased customer satisfaction.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Prioritized helping customers over completing other routine tasks in store.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
High School Diploma -
Gar-Field High School
Woodbridge, VA06.2021
Skills
- Friendly and outgoing
- Clear Communication
- Reliable and punctual
- Work Documentation
- Customer Service
- Problem-Solving
- Store maintenance
- Stock replenishment
Timeline
Merchandiser
Bell Nursery
03.2022 - 10.2023
Associate
Potbelly's Sandwich Shop
07.2021 - 03.2022
High School Diploma -
Gar-Field High School
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