I am an athlete by nature and love being involved in any form of sports I am an avid outdoors man and love hiking, camping, and fishing I also love the arts, I regularly draw, sculpt, and work on personal digital art projects
Joshua Sanders
Marietta,GA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to adversity, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer. Very well rounded, with a wide range of skills from digital design to advanced carpentry.
Overview
4
4
years of professional experience
Work History
Security/Customer Service Representative
Atomic Club
08.2024 - 01.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business..
- Responded to customer requests for products, services, and company information.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
Carpenters Assistant
David Hart
06.2024 - 08.2024
- Followed established job site safety regulations and maintained safe and clean work area.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Cut materials according to specifications in preparation for installation.
- Assisted with movement of materials and equipment to job sites.
Crew Member
Jersey Mike's
03.2022 - 06.2024
- Worked front counter and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Bagger
Publix
05.2021 - 02.2022
- Worked together with cashiers to guarantee customer satisfaction.
- Assisted in maintaining a clean store environment for a pleasant shopping experience.
- Retrieved grocery carts and baskets from lot and various site locations.
- Maintained customer satisfaction by assisting with carrying out goods.
Education
Bachelor of Arts - Marketing/ Design Art & Technology
Bellarmine University
Louisville, KY05-2027
High School Diploma -
Sprayberry Highschool
Marietta GA05-2023
Skills
- Logical Reasoning Skills
- Working with Youth
- Creative Design Skills
- Customer relations
- Conflict Resolution
- Customer service
- Relationship building
- Strong Computer Skills
Accomplishments
- Promoted from Security Crew Member to VIP Experience Supervisor at Atomic Dance Club
- Promoted from Crew Member to Shift Lead at Jersey Mikes
Interests
Timeline
Security/Customer Service Representative
Atomic Club
08.2024 - 01.2025
Carpenters Assistant
David Hart
06.2024 - 08.2024
Crew Member
Jersey Mike's
03.2022 - 06.2024
Bagger
Publix
05.2021 - 02.2022
Bachelor of Arts - Marketing/ Design Art & Technology
Bellarmine University
High School Diploma -
Sprayberry Highschool
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