Joshua Sandoval
Chandler,Arizona
Summary
Experienced sales professional with 10+ years of expertise in high-value B2B sales. Committed to successful onboarding of new accounts and driving revenue growth through exceptional interpersonal skills, resourcefulness, and a solution-oriented approach. Consistently surpass target revenue goals by employing consultative sales techniques, strategic account development, and effective management. Excellent communication skills in both verbal and written English/Spanish for seamless interactions with clients and colleagues.
Overview
18
18
years of professional experience
Work History
Customer Success Manager - Mid-Market
GPS Insight
11.2023 - Current
- Successfully manage a portfolio of over 120+ mid-market level accounts with a combined ARR of more than $6 million
- Build and maintain strong, trusted working relationships from onboarding through end of customer lifecycle with power users and key stakeholders
- Develop and maintain product expertise, including best practices to provide value to customers
- Renegotiate pricing and terms to mitigate churn and ensure targets are met or exceeded
- Drive and exceed annual growth objectives while maintaining very high customer satisfaction
- Collaborate with Mid-Market Sales AE to identify and drive new expansion opportunities and cross-selling within existing accounts
- Influence future lifetime value through higher product adoption, customer satisfaction and overall NPS scores
Account Executive
Certified Tracking Solutions/GPS Insight
02.2022 - 10.2023
- Engage potential clients through initial discovery call to understand their needs and demonstrate our telematics and fleet solutions
- Meet with senior leadership, key stakeholders and owners to present the telematics solutions we offer through Teams/Zoom
- Proven success negotiating and onboard complex, multi-faceted and solutions presented to clients
- Full-cycle sales with high attention to new client on-boarding and implementation to ensure retention, upsell and referrals
- Attain and exceed quarterly and annual recurring revenue goals through on-boarding 25+ new accounts monthly as well continuing to manage and support large key accounts
Mortgage Loan Officer
Better Lending/First Savings Bank
08.2020 - 01.2022
- Consult and match clients with suitable financing solutions; Conventional, FHA, VA and USDA loans for purchases and refinances
- Assisted clients through the loan application process, pulling and reviewing credit, gathering necessary borrower documents, submission to processing and through the underwriting process and close
- Consistently closed over $2 million in new loans monthly, with an average running pipeline of over $5 million in loans
Inside Sales Account Manager - Dealer Relations
Vantage Mobility International (VMI)
10.2019 - 07.2020
- Provided sales, client services, operations and inventory management support for over 100+ dealers in the Canadian and the Northeastern US territories
- Inside sales and account management and operation support for VMI Regional Area Managers (RAM), Executive VP of Sales and Canadian chassis supplier
- Acted as a liaison between dealers, RAMs, operations, chassis procurement, production and Senior Leadership
- Consistently met and exceeded retail and commercial territory sales goals, account development and revenue growth, and overall core business needs
Business Development Executive
DB Schenker
01.2013 - 09.2019
- Actively prospected companies to identify their international and domestic freight needs, qualify, offer solutions, products and services
- Engage new prospects through various campaigns and cold calling to uncover potential opportunities for our various sales channels to secure new business
- Engaged in small, mid-sized and large clients for RFP/RFQ opportunities to grow business and revenue
- Targeted new potential clients from vertical markets; tradeshows, government institutions to identify and approach new business opportunities
Insurance Agent
NAA
06.2007 - 12.2012
- Connected with potential clients who submitted an inquiry through outbound call
- Met with 8-10 potential clients weekly to present tailored products and carriers’ options to fit the client needs
- Completed application with the client, ensuring completion, accuracy and necessary forms were included
- Achieved and surpassed monthly issue paid premium goals set by agency and area managers in addition assist with training new agents
Education
AA - Business
University of Phoenix
Bachelor of Science - Business Management
University of Phoenix
Skills
- Customer relationship building
- Revenue growth
- Key accounts development
- Account management
Education And Licenses
- AA in Business, Bachelor of Science in Business Management, University of Phoenix
- Licensed Mortgage Loan Officer, Better Lending
Languages
English
Spanish
Timeline
Customer Success Manager - Mid-Market
GPS Insight
11.2023 - Current
Account Executive
Certified Tracking Solutions/GPS Insight
02.2022 - 10.2023
Mortgage Loan Officer
Better Lending/First Savings Bank
08.2020 - 01.2022
Inside Sales Account Manager - Dealer Relations
Vantage Mobility International (VMI)
10.2019 - 07.2020
Business Development Executive
DB Schenker
01.2013 - 09.2019
Insurance Agent
NAA
06.2007 - 12.2012
Bachelor of Science - Business Management
University of Phoenix
AA - Business
University of Phoenix
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