- Gym Workouts
- I have a passion for photography and editing photos
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Documenting and sharing travel experiences
Joshua Santiago
Senior Security Officer
Chicago,IL
Summary
Dynamic security professional with extensive experience at Chicago Public Schools, excelling in emergency response and incident documentation. Proven ability to enhance public safety through effective surveillance monitoring and conflict de-escalation. Recognized for maintaining a secure environment while fostering strong relationships with law enforcement and ensuring the well-being of students and staff.
Experienced with managing emergency situations and providing immediate medical care. Utilizes quick decision-making and critical thinking to ensure public safety. Knowledge of team collaboration and effective problem-solving in high-pressure environments.
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Senior Security Officer
Chicago Public Schools CPS
10.2012 - Current
- Maintained detailed records of all security-related activities for accurate reporting and analysis purposes.
- Participated actively in meetings with other school personnel to discuss and address ongoing safety concerns, leading to well-informed decisionmaking.
- Provided support during emergency situations, ensuring the well-being of students and staff members.
- Responded promptly to reported concerns or incidents, addressing issues effectively and efficiently.
- Implemented access control measures to prevent unauthorized entry onto school property.
- Assisted with traffic control during peak drop-off and pick-up times, promoting a safe flow of vehicles on campus.
- Collaborated with local law enforcement agencies to maintain a secure school environment.
- Responded quickly to emergency situations to assess and deflect issues.
- Investigated suspicious activities and persons to maintain security of premises.
Armed Security Officer
Chanel
01.2022 - Current
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
- Maintained physical fitness to perform physically demanding job tasks.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Responded quickly to incidents and assessed active situations for security concerns.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Maintained high standards of professionalism, serving as point of contact for security concerns for employees and visitors.
- Reduced incidents of theft and vandalism, implementing stringent access control measures.
- Reduced incidents of theft and vandalism by maintaining a strong visible presence at designated checkpoints.
- Performed routine inspections of security equipment, identifying maintenance needs to prevent system failures.
- Conducted regular risk assessments to identify vulnerabilities and recommend necessary safety improvements.
First Responder EMT-B
Superior Ambulance
01.2006 - Current
- Transferred patients to emergency units of local hospitals.
- Increased team cohesiveness by fostering a supportive work environment, promoting open communication, and providing constructive feedback.
- Collaborated with fellow first responders for efficient management of mass casualty incidents, ensuring the safety of all involved parties.
- Enhanced patient care quality by regularly participating in training sessions and staying up-to-date with first aid best practices.
- Demonstrated strong decision-making capabilities in dynamic, high-stakes situations by evaluating risks and selecting optimal courses of action.
- Navigated complex traffic conditions safely to ensure timely arrival at emergency scenes while minimizing risks associated with high-speed driving.
- Administered oxygen, oral glucose and activated charcoal to patients.
- Developed strong working relationships with local hospitals and medical facilities, ensuring streamlined transfers of patients requiring further treatment.
- Provided compassionate care to patients during transport, monitoring vital signs and administering life-saving interventions when necessary.
- Managed stressful situations with composure while maintaining professionalism under intense pressure.
Education
No Degree - Criminal Justice
Wilbur Wright College
Chicago, ILSkills
Surveillance monitoring
Physical fitness
Guest relations
Executive protection
Incident documentation
Public safety
Emergency response
Conflict de-escalation
First responder experience
Personal restraint
Radio communication
Situational awareness
Security camera monitoring
First aid certified
Certification
Firearms Training
Interests
Most Compliments of the Month
I received Most Compliments of the Month for the entire company. Patients, Nurses, Family members, etc. would call and compliment my professionalism, communication, and patience while working as a first responder.
Timeline
Emergency Medical Technician
10-2026
Permenant Employee Registration Card
05-2026
CPR Certified
01-2025
Firearms Training
09-2022
Armed Security Officer
Chanel
01.2022 - Current
Senior Security Officer
Chicago Public Schools CPS
10.2012 - Current
First Responder EMT-B
Superior Ambulance
01.2006 - Current
No Degree - Criminal Justice
Wilbur Wright College