I plan on continuing my education with the free time that I have , the reason for this is I was involved in a traffic accident which broke both legs /cracked my head open / teeth knocked out /ended up in the hospital for 3 weeks , it was about 2 years before I was able to start walking again I had a landscaping business and due to the accident , that accounts that I had , I lost my accounts due to the accident that I have I am finally starting to walk a lot better and I need to generate some income and having to start all over financially so my interest right now are small and to succeeding whatever direction you're going I don't take it as a setback but I take it in a positive way and to move forward and Excel whatever direction I go on
Joshua Santos
Clerk
San Bernardino
Summary
Dynamic Assistant Manager at Stater Brothers Market with a proven track record in operations management and team leadership. Expert in cost reduction and employee performance evaluations, driving sales growth while enhancing customer satisfaction. Adept at problem-solving and fostering team collaboration to achieve strategic goals.
Overview
1990
1990
years of professional experience
Work History
Assistant Manager
Stater Brothers Market
San Bernardino, CA
1976 - 04.1989
Ordering groceries /frozen foods /deli/ check in all drivers /stocking shelves/ customer service /price compliance/ price changes /revamping store isles/ price change /
Education
No Degree - Criminal Justice
SBVC
San Bernardino, CASkills
Operations management
Team leadership
Employee performance evaluations
Cost reduction
Problem-solving
Employee scheduling
Task delegation
Team motivation
Decision-making
Time management
Recruiting and interviewing
Customer service
Customer relations
Adaptability and flexibility
Team building
Team collaboration
Customer relationship management (CRM)
Staff training and development
Workload management
Goal setting
Project management abilities
Project management
Staff supervision
Staff management
Negotiation
Sales strategies
Cost control
Customer rapport
Sales growth
Sales reporting
Staff development
Performance reviewing
Money handling
Employee performance evaluation
Succession planning
Contract management
Orientation and training
Consulting
Recruitment and hiring
Performance evaluation
Retail operations
Product branding
Policy enforcement
Retail operations management
Promotional planning
Meeting facilitation
Corporate social responsibility
Schedule oversight
Workplace safety compliance
Scheduling and planning
Strategic thinking
Verbal and written communication
Process improvement strategies
Employee supervision
Coaching and mentoring
Conflict resolution
Product and service sales
Inventory management
Vendor relationship management
Sales forecasting
Resource allocation
Compliance
Customer service and satisfaction
Closing oversight
Graphic and media design
Orientating and training
Reporting and documenting
Sales monitoring
Business development understanding
Team motivation techniques
Employee engagement
Teamwork and collaboration
Multitasking Abilities
Problem-solving abilities
Positive attitude
Computer skills
Documentation and reporting
Work Planning and Prioritization
Time management abilities
Problem-solving aptitude
Problem resolution
Self motivation
Accomplishments
Service award for customer service /5-year award with the company stater Brothers /Little League manager of the year at Blair Park
Interests
Timeline
Assistant Manager
Stater Brothers Market
1976 - 04.1989
No Degree - Criminal Justice
SBVC