Joshua Saxton
Los Angeles,CA
Summary
Dynamic and reliable professional with experience at AMDA College, excelling in guest services and event management. Proven ability to enhance customer satisfaction through effective communication and safety awareness. Skilled in maintaining venue cleanliness and collaborating with teams to achieve operational goals, ensuring a welcoming environment for all attendees.
Overview
2
2
years of professional experience
Work History
Usher
AMDA College and Conservatory of the Performing Arts
10.2023 - 06.2025
- Assisted patrons with seating and ticketing inquiries, enhancing their overall experience.
- Guided audience members to designated areas, ensuring smooth event flow and safety compliance.
- Monitored venue cleanliness and orderliness, contributing to a welcoming environment for attendees.
- Collaborated with team members to address guest needs promptly, fostering positive interactions.
- Demonstrated flexibility in adapting to changing event requirements, maintaining operational efficiency.
- Provided detailed information about performances and schedules, improving guest engagement and satisfaction.
- Maintained awareness of emergency procedures, ensuring preparedness during events for guest safety.
- Supported event setup and breakdown tasks, facilitating seamless transitions between performances.
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with a smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate the smooth flow of operations.
- Directed ticket holders to seats and facility locations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Monitored the entrance and exit of the venue to guarantee the safety of guests.
- Maintained professional demeanor to represent the venue and create a positive impression.
Sales Associate
CVS HEALTH CORPORATION
07.2023 - 10.2023
- Assisted customers in selecting products to meet their needs and preferences.
- Processed transactions accurately and efficiently at the point-of-sale system.
- Maintained the cleanliness and organization of the sales floor and product displays.
- Participated in inventory management, ensuring stock levels met demand.
- Provided support during promotional events, enhancing customer engagement.
- Learned store policies and procedures to ensure compliance with company standards.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for the sales floor by pricing or tagging.
- Helped customers locate products and checked the store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices and offering support as needed.
- Collaborated with team members to achieve daily sales goals and objectives.
Education
High School Diploma -
King Kekaulike High School
Pukalani, HI05-2023
Associate of Arts - Acting
The American Musical And Dramatic Academy
New York, NY06-2025
Bachelor of Arts - Acting
AMDA College of The Performing Arts
Los Angeles, CA06-2027
Skills
- Patience and composure
- Working under pressure
- Reliability and punctuality
- Safety awareness
- Team player mentality
- Cleaning and sanitizing
- Sense of responsibility
- Respect for diversity
- Policy enforcement
- Professional appearance
- Loss prevention training
- Time management
Extracurricular activities
- Utility Officer in the King Kekaulike High School Drama Club.
- Performed in King Kekaulike High School Drama Club's production of "Bye Bye Birdie" (2023).
- Performed in King Kekaulike High School Drama Club's production of "Lady Pirates of Captain Bree" (2022) .
Timeline
Usher
AMDA College and Conservatory of the Performing Arts
10.2023 - 06.2025
Sales Associate
CVS HEALTH CORPORATION
07.2023 - 10.2023
High School Diploma -
King Kekaulike High School
Associate of Arts - Acting
The American Musical And Dramatic Academy
Bachelor of Arts - Acting
AMDA College of The Performing Arts