Joshua Schlaich
Columbus,OH
Summary
Manager with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Food service professional with 17 years in FOH/BOH operations. Demonstrated team leader with excellent staff management skills. Notable success in large-scale event planning. Energetic and reliable Office Manager skilled with working with diverse group of people.
Overview
19
19
years of professional experience
Work History
General Manager
Beer Barrel Pizza & Grill
Columbus, Ohio
07.2020 - Current
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
- Managed budget implementations, employee evaluations and contract details.
- Managed a staff of more than 60 employees
Assistant General Manager
Beer Barrel Pizza and Grill
Hilliard, OH
10.2018 - 07.2020
- Performed restaurant walk-through to gauge timeliness and excellent service quality. Created list of signature items to increase overall revenue.
- Collaborated with chefs and cooks to plan menus for special events and occasions.
- Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
- Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
- Mentored front of house personnel on company policies customer service techniques and professional communication.
- Increased yearly revenue by 9%.
Kitchen Manager
Millers Ale House
Columbus, Ohio
02.2017 - 10.2018
- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency. Scheduled and directed staff in daily work assignments to maximize productivity. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Ensured proper cleanliness was maintained in all areas of the bar and front of house. Optimized profits by controlling food, beverage and labor costs on a daily basis. Performed checkouts of servers and bartenders to ensure that all tickets were accounted for. Top 5 in company with inventory.
Assistant General Manager
Studio Movie Grill
Columbus, Ohio
05.2016 - 01.2017
- Mentored and motivated team members to achieve challenging business goals.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
- Oversaw computer database and physical filing systems.
- Motivated, trained and disciplined employees to maximize performance.
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Managed a staff of 70 employees
General Manager
Lucky's
Marysville, Ohio
02.2016 - 05.2016
Continually monitor restaurant and took appropriate action to ensure food quality and service standards are consistently met. Ensure proper cleanliness is maintained in all areas of the bar and front of house. Perform checkouts of servers and bartenders to ensure that all tickets are accounted for.
Kitchen Manager- Assistant General Manager
Average Joes Bar & Grill
Columbus, OH
11.2010 - 02.2016
- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
- Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
- Optimized Profits by controlling food, beverage and labor costs on a daily basis.
- Regularly Updated computer systems with new pricing and daily food specials.
- Managed kitchen operations for high grossing, fast-paced fair concession kitchen.
- Cooked Food properly and in a timely fashion, using safety precautions
Soldier
United States Army
El Paso, TX
08.2005 - 03.2012
- Administrative Manager
- Handling of money and sensitive files.
- Overview of 45 personnel.
- Maintained complete accountability during redeployment of all sensitive items and communication equipment.
- Completed multiple fire prevention safety training.
Education
Business Management
Devry University
ColumbusSkills
- Strong leader
- Full service restaurant background
- Bar management
- ServSafe certified
- Inventory control
- Supervision and training
- Goal-oriented
- Excellent time management skills
- Seasoned manager
- Deadline-oriented
- Employee training and development
- Performance tracking and evaluation
- Cost reduction
- Reliable
Accomplishments
- Successfully managed 3 restaurants simultaneously.
- Responded to guest complaints regarding food or service.
- Oversaw kitchen employee operations to ensure production levels and service standards are maintained.
- Maintained system control for storage temperatures and proper functioning of kitchen equipment.
- Food preparation and menu development
- Ensured consistent high quality of plate presentation.
- Collaborated with other personnel to plan and develop recipes and menus.
- Drove food costs down by 25% by effectively improving inventory procedures and reducing spoilage levels.
- Awarded the Army Achievement Medal in 2007,2008, and 2009.
- Awarded the Army Commendation Medal in 2008 & 2010.
- Received Global War on Terrorism Service Medal.
Timeline
General Manager
Beer Barrel Pizza & Grill
07.2020 - Current
Assistant General Manager
Beer Barrel Pizza and Grill
10.2018 - 07.2020
Kitchen Manager
Millers Ale House
02.2017 - 10.2018
Assistant General Manager
Studio Movie Grill
05.2016 - 01.2017
General Manager
Lucky's
02.2016 - 05.2016
Kitchen Manager- Assistant General Manager
Average Joes Bar & Grill
11.2010 - 02.2016
Soldier
United States Army
08.2005 - 03.2012
Business Management
Devry University
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