Joshua Schuette
Staunton,IL
Summary
Dynamic and results-driven General Manager Assistant with a proven track record in identifying, analyzing, and resolving complex challenges through innovative problem-solving techniques. Expertise in devising creative solutions that drive organizational growth and enhance operational efficiency through strategic thinking. Recognized for strong critical thinking skills and effective team supervision, ensuring timely and budget-conscious project execution. Committed to delivering impactful results by assessing necessary actions and implementing best practices tailored to specific objectives, fostering a culture of continuous improvement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Problem Solver
Target
08.2022 - 12.2023
- Employed various tools and equipment to find solutions to difficult or complex issues.
- Defined problem to identify, prioritize and select alternatives.
- Researched and extracted data to complete tasks.
- Looked outside known experience to find solutions and produce results.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Increased efficiency and team productivity by promoting operational best practices.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Led teams of 30-120 personnel to meet company productivity standards and KPI.
Operations Area Supervisor
Kohls
12.2021 - 03.2022
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed 88 team members across 11 departments, resulting in approximate 23% increase in annual revenue.
- Tracked and analyzed profitability and key metrics of brick and mortar sales, as well as online sales to improve overall profitability and bring in new clientele.
- Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Process Associate
Amazon
05.2021 - 03.2022
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes to increase overall efficiency by 30%.
- Performed visual assessment of products to evaluate conformance with quality standards.
- Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
Assistant Kitchen Manager
Rooster’s Pub
10.2020 - 04.2021
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Increased kitchen efficiency 20% by streamlining processes, reducing waste and mentoring team members on proper procedures
- Checked and tested foods to verify quality and temperature.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Education
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
Hooksett, NH12-2026
Bachelor of Science - Business Management
University of Illinois At Chicago
Chicago, IL12.2025
Bachelor of Science - Business Management
Saint Louis University
St Louis, MO05.2021
Bachelor of Science - Business Management
Lewis And Clark Community College
Godfrey, IL05.2020
Skills
- MS Office
- Interpersonal Communication
- Staff training/development
- Inventory management
- Delegation
- Active Listening
- Problem identification
- Data analysis
- Warehouse monitoring
- Process optimization
- Customer service oversight
- Operational efficiency
Certification
- Illinois Food Handler Certification
- Illinois Basset Certification
- Machine Operation, Target- Reach Trucks, Order Pickers, Pallet Jacks, Stacker Trucks, Tow Trucks
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Problem Solver
Target
08.2022 - 12.2023
Operations Area Supervisor
Kohls
12.2021 - 03.2022
Process Associate
Amazon
05.2021 - 03.2022
Assistant Kitchen Manager
Rooster’s Pub
10.2020 - 04.2021
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
Bachelor of Science - Business Management
University of Illinois At Chicago
Bachelor of Science - Business Management
Saint Louis University
Bachelor of Science - Business Management
Lewis And Clark Community College