Joshua Schultz
Griffith,IN
Summary
Hands-on Managing Member well-trained to handle issues with poise. Offering over 18 years of expertise in various roles for organizations in the Insurance Restoration and Construction Industries. An enthusiastic personality with skills in all aspects of construction, mitigation and business management. Seeking an Estimating or Management roll with room for advancement.
Overview
19
19
years of professional experience
Work History
Senior Commercial Project Manager
ServiceMaster SRM
Olathe, KS
08.2023 - Current
- Estimating large commercial catastrophic loss utilizing Xactimate and T&M pricing software.
- Identified areas of improvement within existing processes related to commercial projects.
- Performed post-project reviews to identify lessons learned from completed commercial projects.
- Tracked costs incurred during various stages of a commercial project.
- Monitored progress against established project objectives and timelines.
- Resolved issues arising from scope changes or delays in delivery times of materials or services required for a commercial project.
- Facilitated communication between stakeholders, clients, vendors, and other parties involved in the project.
- Collaborated with external consultants when additional resources were necessary for a particular commercial project.
Managing Member/Owner
Schultz LLC
Griffith, Indiana
06.2018 - 07.2023
- Gave exciting and highly descriptive presentations to customers to impart information on company's products and services.
- Managed large-scale project valued at $1,000,000.00 plus and received positive feedback from customers.
- Created positive work setting to help employees feel valued.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
- Managed all aspects of a small business.
General Manager
BELFOR Property Restoration
Merrillville, IN
05.2014 - 03.2018
- Selected built out a new branch location.
- Hired staff for branch location.
- Filled Estimator and Project Manager roles myself until qualified employees could be found.
- Recruited, interviewed and hired qualified staff for open positions.
- Trained employees on duties, policies and procedures.
- Managed equipment needs and procurement.
- Estimating and oversight of large and small loss; mitigation, and construction projects exceeding $20,000,000 anally.
- Oversight of mitigation for mold, and other hazard losses.
- Created schedules and monitored payroll to remain within budget.
- Supervised employees through planning, assignments and direction.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Oversight of traveling large loss teams within my designated region.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Led employee evaluations with constructive feedback to boost performance.
- Built and maintained loyal, long-term customer relationships.
Senior Projects Estimator
Porters Restoration
Merrillville, IN
01.2010 - 03.2018
- Obtained bids from vendors and subcontractors to make cost-effective selections.
- Maintained detailed and organized records of bid documents, correspondence and other project-specific information.
- Checked construction plans against actual field conditions to prepare estimates.
- Analyzed blueprints and other documents to prepare time, cost and labor estimates.
- Generated timely Xactimate estimates to clearly communicate correspondence and bid clarifications.
- Managed mitigation and construction projects to ensure profitability and customer satisfaction.
- Built relationships with Insurance Adjusters, Insurance Agents, Vendors, Sub-Contractors, Customers, and more.
Operations Manager
United Services DKI
Griffith, IN
04.2005 - 01.2010
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed scheduling, training and inventory control.
- Recruited, hired and trained crew members.
- Built strong operational teams production demands.
- Addressed customer concerns with suitable solutions.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Management of all areas of mitigation and construction.
Education
High School Diploma -
Christian Liberty Academy
Illinois1997
Skills
- Project Management
- Staff Development
- Sales Techniques
- Teamwork and Collaboration
- Training and Development
- Team Leadership
- Documentation and Reporting
- Team Building
- Verbal and Written Communication
- Technical Proficiency
- Budget Management
- Scheduling and Coordinating
- Problem Resolution
- Employee Coaching and Motivation
- Staff Training
- Work Planning and Prioritization
- Performance Evaluations
- Cost Control
- Performance Tracking and Evaluation
- Project Planning
- Managing Operations and Efficiency
- Complex Problem Solving
- Hiring and Training
- Operations Supervision
- Negotiation and Conflict Resolution
- Decision Making
- Good Judgment
- Customer Relationship Management
- MS Office, Xactimate, and numerous other Insurance loss specific software
- Professional and Courteous
Timeline
Senior Commercial Project Manager
ServiceMaster SRM
08.2023 - Current
Managing Member/Owner
Schultz LLC
06.2018 - 07.2023
General Manager
BELFOR Property Restoration
05.2014 - 03.2018
Senior Projects Estimator
Porters Restoration
01.2010 - 03.2018
Operations Manager
United Services DKI
04.2005 - 01.2010
High School Diploma -
Christian Liberty Academy