Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Joshua Schwartz

Spring Hill,TN

Summary

Experienced, driven, and enthusiastic professional eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Bringing experiences and success in sales service, customer care, team building for over 10 years. Motivated to learn, grow and excel. Strong work ethic and desire to help lead others for the benefit of personal growth. Have strength in being able to communicate well with others and get along easily with many different types of people and personalities. Always looking for ways to improve to determine what can be done better and bring the best to the table no matter what the job is.

Overview

12
12
years of professional experience

Work History

Operations Manager

Michael DeMay Company
Nashville, TN
09.2021 - Current

Present

  • Implemented start-up plans for every project by creating schedules for jobs, working with project manager to create delivery schedules for all design choices and materials/fixtures.
  • Created work orders for every subcontractor on every job with clear scope and fee determined for every residential and commercial project.
  • Coordinated and scheduled subcontractors in advance and communicated with project manager on all schedule updates and changes.
  • Maintain accuracy of over 15 job schedules at once on company software.
  • Ensured all task for project manager was updated in real-time
  • Drove implementation of schedule for projects to be completed as close to projected schedule end date.
  • Coordinated between project manager and bookkeeper. Ensuring all work invoices, change orders were accurate and updated to correct budgets before submitting for bookkeeper.

Pastor of Care/ Director of Productions

Church Of The City Spring Hill
Spring Hill, TN
03.2012 - 01.2021
  • Led and executed weekend services for church congregation of over 2500
  • Recruited, developed, led all team members and team leaders connected to weekend services (Worship Team, Media/Tech Team, Prayer Team, etc).
  • Provided leadership and support for all Care/Outreach ministries, staff, and team members- Celebrate Recovery, Marriage Mentors, Pastoral Care Team, Wrap Around Closet
  • Oversaw and executed special events and projects (team member celebration, community events, wraparound closet, etc)
  • Led pastoral care ministry (Benevolence, Counseling, etc)
  • Managed all building usage and venue rental.
  • Managed all renovation and expansion projects, successfully renovating or remodeling offices, lobby, multipurpose facility and classrooms.
  • Provided spiritual and administrative leadership to church, including managing daily operations, developing and administering annual budget, delivering compassionate pastoral care to community and leading weekend service programs, ordinances, funerals and weddings.
  • Handled day-to-day running of Pastoral Care department, Production Department and Building Project ensuring high levels of productivity and progression.

Retail Store Manager/ Outside Sales Representative

Sprint By Wireless Direct
Spring Hill, TN
03.2011 - 03.2014
  • Managed all aspects of store operations, including organization, maintenance, and purchasing functions.
  • Trained 8 employees in successful strategies to meet operational and sales targets.
  • Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates through building relationships by 30%.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products to meet customer needs.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales through events in-store and onsite with small business partners.
  • Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
  • Prospected to increase sales lead pipeline and and converted leads into new customers 10%.
  • Established new accounts through 30 cold calling per day and personal visits to potential customers at businesses.
  • Developed new business relationships and maintained existing through regular communications, building relationship, and effective account management.
  • Met existing customers to review current services, build relationship, and expand sales opportunities.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Performed outside business-to-business sales with proven proficiency in prospecting and territory management.
  • Contributed to team objectives in fast-paced environment.

Education

High School Diploma -

Christ For The Nations Academy
Dallas, TX
05.2001

Skills

  • Operations management
  • Project Management
  • Troubleshooting
  • Excellent work ethic
  • Customer Service Management
  • Team Leadership
  • Energetic and driven
  • Resolution-oriented
  • Customer focused-service
  • Motivated team player
  • Staff Scheduling
  • Administrative Management
  • SAAS/CRM
  • Account management
  • Microsoft Outlook, Word and Excel
  • Retail management

Timeline

Operations Manager

Michael DeMay Company
09.2021 - Current

Pastor of Care/ Director of Productions

Church Of The City Spring Hill
03.2012 - 01.2021

Retail Store Manager/ Outside Sales Representative

Sprint By Wireless Direct
03.2011 - 03.2014

High School Diploma -

Christ For The Nations Academy
Joshua Schwartz