Joshua Scott
Summary
Proven Equipment Operator at Target Distribution, adept at problem-solving and technical analysis. Enhanced team efficiency through collaboration and precise equipment handling. Demonstrated reliability and attention to detail, ensuring safety and compliance. Boosted customer satisfaction through effective communication and active listening. Skilled in troubleshooting and teamwork, driving successful project completion.
Overview
11
11
years of professional experience
Work History
Equipment Operator
Target Distribution
09.2022 - 08.2025
- Operated heavy machinery in compliance with safety protocols.
- Collaborated with team members to complete projects within deadlines and specifications.
- Maintained accurate logs of operational activities and equipment usage.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Used order pickers, reach trucks, pallet jacks, and other equipment to move materials around work areas and organized according to need.
Delivery Driver
LKQ
07.2017 - 12.2019
- Navigated delivery routes efficiently, ensuring timely arrival at destinations.
- Conducted vehicle inspections to maintain safety and compliance standards.
- Managed customer interactions professionally, enhancing service satisfaction.
- Coordinated timely delivery routes to ensure efficient parts distribution.
Tech Support
Teleperformance (Apple)
03.2016 - 04.2017
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Warehouse Associate
CEVA Logistics Inc.
03.2014 - 12.2015
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse.
- Maintained accurate inventory records using warehouse management systems.
- Conducted regular quality checks on incoming materials to ensure compliance with standards.
Education
High School Diploma -
Marion-Franklin
Columbus, OH06-2009
High School Diploma -
Northwest Career Center
Columbus, OH06-2009
Skills
- Problem-solving
- Troubleshooting
- Technical analysis
- Active listening
- Excellent communication
- Customer support
- Attention to detail
- Reliability
- Teamwork
- Problem-solving abilities
Timeline
Equipment Operator
Target Distribution
09.2022 - 08.2025
Delivery Driver
LKQ
07.2017 - 12.2019
Tech Support
Teleperformance (Apple)
03.2016 - 04.2017
Warehouse Associate
CEVA Logistics Inc.
03.2014 - 12.2015
High School Diploma -
Marion-Franklin
High School Diploma -
Northwest Career Center
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