Joshua Sequeira
Pembroke Pines,FL
Summary
Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
10.2024 - 05.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Line Cook
Twin Peaks
01.2023 - 09.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
To Go Specialist
Olive Garden
01.2022 - 12.2022
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
Crew Team Member
Marcos
02.2020 - 11.2021
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
HIGH SCHOOL DIPIPLOMA -
Charles W. Flanagan High School
01.2022
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Cleanliness
Timeline
Barista
Starbucks
10.2024 - 05.2025
Line Cook
Twin Peaks
01.2023 - 09.2023
To Go Specialist
Olive Garden
01.2022 - 12.2022
Crew Team Member
Marcos
02.2020 - 11.2021
HIGH SCHOOL DIPIPLOMA -
Charles W. Flanagan High School
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