Joshua Serrato
McAllen
Summary
A dedicated and enthusiastic job seeker with exceptional organizational skills seeking an entry-level CSR position. Committed to contributing to team success and actively supporting the achievement of company goals. Ready to bring a strong work ethic, passion, and determination to make a positive impact in a dynamic work environment.
Overview
12
12
years of professional experience
Work History
PIA Reviewer
Staff Force
01.2024 - Current
- Maintained strong attention to detail while reviewing numerous documents daily, ensuring consistent quality and accuracy.
- Maintained strict confidentiality with sensitive client information, adhering to industry standards and company policies.
- Ensured consistency across multiple review projects by maintaining strict adherence to established protocols and procedures.
Team Lead
Fox Packing
07.2021 - 12.2023
- Managed a team of 8 staff members, ensuring performance goals were achieved in a timely and accurate manner
- Facilitated team meetings and provided guidance on how to prioritize tasks and ensure efficiency
- Developed and implemented performance standards and provided coaching to ensure success
- Collaborated with other departments to identify and resolve any operational issues.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Machine Operator
Wonderful Citrus
08.2018 - 07.2021
- Operated multiple machines simultaneously to ensure efficient production and quality results
- Inspected and tested parts to identify any defects or malfunctions
- Performed routine maintenance on machines to ensure proper functioning
- Followed safety protocols and company policies to ensure a safe work environment
- Recorded daily production data and updated records as needed
- Assisted with troubleshooting and resolving machine issues in a timely manner
- Ensured production met quality standards and customer expectations.
Machine Operator
Regal Beloitt
08.2016 - 08.2018
- Proven ability to troubleshoot and diagnose machine problems
- Proficient in performing preventive maintenance on machines
- Excellent mechanical aptitude with ability to read and interpret technical diagrams
- Experienced in setting up and adjusting machines for optimal performance
- Skilled in using hand and power tools to make necessary repairs
- Adept at following safety protocols to ensure that hazards are minimized
- Able to work in a fast-paced environment and effectively handle multiple tasks simultaneously.
Cnc Operator
Cinch Connectivity Solutions
02.2013 - 08.2016
- Adept at reading and interpreting blueprints and engineering drawings to create precision parts and components
- Possess a strong knowledge of dimensional tolerances and the ability to adjust tool offsets
- Demonstrated safety procedures to ensure a safe working environment
- Operate CNC machines to fabricate parts and components for various products
- Ensure that all CNC operations are performed in a safe and efficient manner
- Ensure quality of produced parts and components meet company specifications.
Education
Precision manufacturing -
South Texas College
McAllen, TX05.2019
Skills
- Six sigma
- Strong communication
- Fast learning
- Teamwork mindset
- Lean manufacturing
- Safety
- Proofreading
- Data Entry
- Clear Communication
- Adaptability and Flexibility
Languages
English
Professional Working
Spanish
Professional Working
Timeline
PIA Reviewer
Staff Force
01.2024 - Current
Team Lead
Fox Packing
07.2021 - 12.2023
Machine Operator
Wonderful Citrus
08.2018 - 07.2021
Machine Operator
Regal Beloitt
08.2016 - 08.2018
Cnc Operator
Cinch Connectivity Solutions
02.2013 - 08.2016
Precision manufacturing -
South Texas College
Similar Profiles
Daniel Garfias-CorderoDaniel Garfias-Cordero
Warehouse Operator at Staff ForceWarehouse Operator at Staff Force
Cecilia MedinaCecilia Medina
Machine Operator at Staff ForceMachine Operator at Staff Force
Elizabeth UrbinaElizabeth Urbina
Warehouse Shipping Clerk/Coordinator at Staff ForceWarehouse Shipping Clerk/Coordinator at Staff Force