Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Sexton

Saint Albans,WV

Summary

Hardworking employee with desire to take on new challenges. Highly motivated with strong work ethic. Sale's customer service and management abilities. Focused on providing professional service to every customer/ company possible. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hard working and reliable. Ambitious career job seeker to be able to provide for my family.

Overview

20
20
years of professional experience

Work History

Account Manager

Camco An ARM Group
Saint Albans, West Virginia
07.2021 - Current
  • Generated leads through cold calling activities.
  • Utilized problem-solving skills when dealing with difficult customers.
  • Travel the State of West Virginia, Kentucky and Ohio to chemical plants and power stations amongst other large plants.
  • Put together quotes and deals together through computer programming for my customers.
  • on Call 24/7 to customers for when things break/blow up I'll have to either go get the product and get it set up for delivery or deliver myself long as my customer is down they lose money so its top priority.
  • Deal with my customers once a week each
  • Seek new business everyday.
  • Monitored competitor activities in order to stay ahead of the competition.
  • Provided technical support to customers when needed.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Presented product features and advantages to potential customers during sales meetings.
  • Coordinated with internal teams to ensure timely delivery of products and services to clients.
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Prepared monthly financial statements for each account.
  • Drafted proposals outlining services, costs, and benefits for prospective customers.
  • Negotiated contracts with clients to maximize profitability.
  • Developed and implemented sales strategies to increase market share.

Chemical Operator

Kureha PGA
Belle, WV
06.2019 - 07.2021
  • Adjusted process parameters as needed to maintain product quality specifications.
  • Maintained accurate records of production, process parameters and laboratory results.
  • Cleaned work areas, tanks, vessels, piping systems, filters and other related components as part of routine maintenance activities.
  • Operated various pumps, valves and other related equipment in a safe manner.
  • Conducted regular maintenance checks on all chemical processing equipment.
  • Followed standard operating procedures for all tasks performed within the plant environment.
  • Prepared reports detailing test results and process adjustments made during shift operations.
  • Troubleshot problems occurring in the manufacturing process by performing corrective action when necessary.
  • Complied with OSHA safety guidelines while handling hazardous material.
  • Communicated effectively with supervisors regarding any issues that may arise during operations.
  • Checked equipment for proper functioning prior to use.
  • Ensured that all chemicals were handled safely in accordance with established protocols.
  • Managed routine upkeep of equipment with basic repairs and lubrication of high-friction components.

Sale's

Frontier Communications
Charleston , WV
02.2008 - 08.2019
  • Developed key customer relationships to increase sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Created Successful strategies to develop and expand customer sales.
  • CRM software operations.
  • Generate Sales from incoming and out bound phone call's.

  • Helped customers find specific products, answered questions and offered product advice.
  • Accepted and completed cash, check and credit card payments.
  • Used computer system to retrieve customer information, part number inventory and status of purchase orders.
  • Engaged in sales-oriented discussions to determine customer pain points.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.

Railroad Conductor , Dispatcher , Logistics Sale's

Norfolk Southern
Kenova , WV
11.2004 - 09.2008
  • Coupled air brakes and electrical connections between trains.
  • Interpreted various signals to start, stop and back-up train or set and release air brakes.
  • Directed crew members by employing flag or hand signals, lantern and radio communications.
  • Received and followed directions from train dispatchers.
  • Managed railcar loading, unloading and switching.
  • Inspected switches on daily basis.
  • Upheld tight deadlines for delivery of freight and arrival of passengers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Dispatched information to service providers to schedule freight movement.
  • Managed paperwork and necessary information required for client shipments.
  • Prioritized work based on business demands and freight delivery times.
  • Relayed information between drivers and recipients regarding ETA and potential delays.

Education

Comptia Aplus - Comptia Aplus

My Computer Career
Columbus Ohio
11.2021

Bachelor of Science - Business

West Virginia State University
Institute, WV
06.2008

High School Diploma -

Riverside High School
Belle, WV
05.2004

Skills

  • Sales Techniques
  • Property Marketing
  • Customer Service
  • Sales and Marketing Aptitude
  • Dispute Handling
  • Contract Negotiation
  • Project Management
  • Customer Relationship Management
  • CRM Software
  • Salesforce Software
  • Sales Projections
  • Staff Training and Development
  • Sales Quota Management
  • Customer Complaint Resolution
  • Decision Making
  • Sales Statistics Analysis
  • B2B Sale's
  • Strong written & verbal communication
  • Sales Targeting
  • Sales Development
  • Lead prospecting
  • Complaint Management
  • Report Writing
  • Business Development
  • Preparing contracts
  • Territory Management
  • Account Servicing
  • Lead Generation
  • Account development
  • Advertising
  • Strategic Planning

Timeline

Account Manager

Camco An ARM Group
07.2021 - Current

Chemical Operator

Kureha PGA
06.2019 - 07.2021

Sale's

Frontier Communications
02.2008 - 08.2019

Railroad Conductor , Dispatcher , Logistics Sale's

Norfolk Southern
11.2004 - 09.2008

Comptia Aplus - Comptia Aplus

My Computer Career

Bachelor of Science - Business

West Virginia State University

High School Diploma -

Riverside High School

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Joshua Sexton