Joshua Sexton
Saint Albans,Wv
Summary
Hardworking employee with desire to take on new challenges. Highly motivated with strong work ethic. Sale's customer service and management abilities.Looking to progress into management role's. Focused on providing professional service to every customer/ company possible. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hard working and reliable. Ambitious career job seeker to be able to provide for my family.
Overview
21
21
years of professional experience
Work History
Territory Account Manager
Equipment Share
Charleston, WV
10.2024 - Current
- Developed and presented talks on available products and services that could meet current business needs.
- Managed multiple accounts simultaneously while maintaining a high level of responsiveness to client inquiries and concerns.
- Provided training sessions for new team members on account management techniques, leading to a more efficient workforce.
- Expanded client base by identifying and targeting prospective customers within the assigned territory.
- Tracked sales performance metrics regularly, adjusting strategies as necessary to meet or exceed targets.
- Implemented account management strategies for increased customer satisfaction and loyalty.
- Negotiated contracts, terms, and conditions to secure profitable deals for both parties.
- Achieved sales quotas consistently through strategic planning and effective customer relationship management.
Account Manager
Camco An ARM Group
Saint Albans, West Virginia
07.2021 - 10.2024
- Generated leads through cold calling activities.
- Utilized problem-solving skills when dealing with difficult customers.
- Travel the State of West Virginia, Kentucky and Ohio to chemical plants and power stations amongst other large plants.
- Put together quotes and deals together through computer programming for my customers. Oni>on Call 24/7 to customers for when things break/blow up I'll have to either go get the product and get it set up for delivery or deliver myself long as my customer is down they lose money so its top priority.
- Deal with my customers once a week each
- Seek new business everyday.
- Monitored competitor activities in order to stay ahead of the competition.
- Provided technical support to customers when needed.
- Managed multiple accounts simultaneously while meeting deadlines.
- Presented product features and advantages to potential customers during sales meetings.
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Prepared monthly financial statements for each account.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Negotiated contracts with clients to maximize profitability.
- Developed and implemented sales strategies to increase market share.
Leasing & Sale's Account Manager
World Wide Equipment
Cross Lanes , WV
06.2017 - 07.2021
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracked monthly sales to generate reports for business development planning.
- Performed sales consultations and educated clients on products and services.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Prepared sales production reports for senior management.
- Currently Managing 13 Salesman
- Leasing and sales in a B2B target based.
- In charge of all safety programs as well as training aspects on our company CRM programs.
- I Run entire state of West virginia as my own territory.
- Also Travel to each different state and training on CRM and safety procedure's to new incoming employees.
Sale's
Frontier Communications
Charleston , WV
02.2008 - 08.2017
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Created Successful strategies to develop and expand customer sales.
- CRM software operations.
- Generate Sales from incoming and out bound phone call's.
- Helped customers find specific products, answered questions and offered product advice.
- Accepted and completed cash, check and credit card payments.
- Used computer system to retrieve customer information, part number inventory and status of purchase orders.
- Engaged in sales-oriented discussions to determine customer pain points.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
Railroad Conductor , Dispatcher , Logistics Sale's
Norfolk Southern
Kenova , WV
11.2004 - 09.2008
- Coupled air brakes and electrical connections between trains.
- Interpreted various signals to start, stop and back-up train or set and release air brakes.
- Directed crew members by employing flag or hand signals, lantern and radio communications.
- Received and followed directions from train dispatchers.
- Managed railcar loading, unloading and switching.
- Inspected switches on daily basis.
- Upheld tight deadlines for delivery of freight and arrival of passengers.
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Dispatched information to service providers to schedule freight movement.
- Managed paperwork and necessary information required for client shipments.
- Prioritized work based on business demands and freight delivery times.
- Relayed information between drivers and recipients regarding ETA and potential delays.
Education
Comptia Aplus - Comptia Aplus
My Computer Career
11.2021
Bachelor of Science - Business
West Virginia State University
Institute, WV06.2008
High School Diploma -
Riverside High School
05.2004
Skills
- Dispute Handling
- Contract Negotiation
- Project Management
- Sales Projections
- Staff Training and Development
- Sales Quota Management
- B2B Sale's
- Strong written & verbal communication
- Sales Development
- Lead prospecting
Timeline
Territory Account Manager
Equipment Share
10.2024 - Current
Account Manager
Camco An ARM Group
07.2021 - 10.2024
Leasing & Sale's Account Manager
World Wide Equipment
06.2017 - 07.2021
Sale's
Frontier Communications
02.2008 - 08.2017
Railroad Conductor , Dispatcher , Logistics Sale's
Norfolk Southern
11.2004 - 09.2008
Bachelor of Science - Business
West Virginia State University
High School Diploma -
Riverside High School
Comptia Aplus - Comptia Aplus
My Computer Career