Joshua Shafer
Wooster
Summary
Dynamic sales and digital marketing professional with a proven track record at Tahoma Engineered Solutions, excelling in customer relationship management and problem-solving.
Adept at leveraging market analysis to drive customer satisfaction and enhance team performance.
Skilled in digital marketing tools and effective communication, consistently delivering innovative solutions that exceed expectations.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Adept at working effectively unsupervised and quickly mastering new skills.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly.
Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales and Digital Marketing
Tahoma Engineered Solutions
Ashland
01.2024 - 06.2025
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Maintained updated knowledge through continuing education and advanced training.
- Updated and maintained databases with current information.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized various software and tools to streamline processes and optimize performance.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Machinist
Jonmar Gear & Machine Inc
Canal Fulton
01.2023 - 01.2024
- Read blueprints, sketches, drawings, manuals, specifications or sample part to determine dimensions and tolerance of finished work piece.
- Changed worn cutting tools as needed during operation.
- Performed routine maintenance on machinery, including lubrication, cleaning.
- Calculated dimensions and tolerances using knowledge of mathematics and instruments such as micrometers or vernier calipers.
- Used grinding equipment for finishing surfaces and sharpening cutting edges on machined parts.
- Monitored production output levels and made adjustments as necessary to maintain production goals.
- Troubleshot issues with machines and made necessary repairs or adjustments.
- Set up and operated various machine tools to produce precision parts and instruments.
- Aligned components for assembly according to blueprint specifications using measuring instruments such as calipers or dial indicators.
- Calibrated machinery to optimize performance according to prescribed standards and specific project needs.
- Maintained logs, lists and files and promptly completed necessary paperwork.
- Measured and marked dimensions and reference points to meet precise specifications.
- Fabricated tools, jigs and fixtures to meet manufacturing and engineering needs.
- Observed operating machines or equipment to diagnose machine malfunctions and determine need for adjustments or repairs.
Machinst
Tahoma Engineered Solutions
Ashland
01.2022 - 01.2023
- Read blueprints, sketches, drawings, manuals, specifications or sample part to determine dimensions and tolerance of finished work piece.
- Changed worn cutting tools as needed during operation.
- Performed routine maintenance on machinery, including lubrication, cleaning.
- Calculated dimensions and tolerances using knowledge of mathematics and instruments such as micrometers or vernier calipers.
- Used grinding equipment for finishing surfaces and sharpening cutting edges on machined parts.
- Monitored production output levels and made adjustments as necessary to maintain production goals.
- Troubleshot issues with machines and made necessary repairs or adjustments.
- Set up and operated various machine tools to produce precision parts and instruments.
- Aligned components for assembly according to blueprint specifications using measuring instruments such as calipers or dial indicators.
- Calibrated machinery to optimize performance according to prescribed standards and specific project needs.
- Maintained logs, lists and files and promptly completed necessary paperwork.
- Measured and marked dimensions and reference points to meet precise specifications.
- Fabricated tools, jigs and fixtures to meet manufacturing and engineering needs.
- Observed operating machines or equipment to diagnose machine malfunctions and determine need for adjustments or repairs.
Machinst
The Last Arrow
Applecreek
12.2020 - 12.2021
- Read blueprints, sketches, drawings, manuals, specifications or sample part to determine dimensions and tolerance of finished work piece.
- Changed worn cutting tools as needed during operation.
- Performed routine maintenance on machinery, including lubrication, cleaning.
- Calculated dimensions and tolerances using knowledge of mathematics and instruments such as micrometers or vernier calipers.
- Used grinding equipment for finishing surfaces and sharpening cutting edges on machined parts.
- Monitored production output levels and made adjustments as necessary to maintain production goals.
- Troubleshot issues with machines and made necessary repairs or adjustments.
- Set up and operated various machine tools to produce precision parts and instruments.
- Aligned components for assembly according to blueprint specifications using measuring instruments such as calipers or dial indicators.
- Calibrated machinery to optimize performance according to prescribed standards and specific project needs.
- Maintained logs, lists and files and promptly completed necessary paperwork.
- Measured and marked dimensions and reference points to meet precise specifications.
- Fabricated tools, jigs and fixtures to meet manufacturing and engineering needs.
- Observed operating machines or equipment to diagnose machine malfunctions and determine need for adjustments or repairs.
Machinst
Wayne Machine Inc
Wooster
08.2013 - 12.2020
- Read blueprints, sketches, drawings, manuals, specifications or sample part to determine dimensions and tolerance of finished work piece.
- Changed worn cutting tools as needed during operation.
- Performed routine maintenance on machinery, including lubrication, cleaning.
- Calculated dimensions and tolerances using knowledge of mathematics and instruments such as micrometers or vernier calipers.
- Used grinding equipment for finishing surfaces and sharpening cutting edges on machined parts.
- Monitored production output levels and made adjustments as necessary to maintain production goals.
- Troubleshot issues with machines and made necessary repairs or adjustments.
- Set up and operated various machine tools to produce precision parts and instruments.
- Aligned components for assembly according to blueprint specifications using measuring instruments such as calipers or dial indicators.
- Calibrated machinery to optimize performance according to prescribed standards and specific project needs.
- Maintained logs, lists and files and promptly completed necessary paperwork.
- Measured and marked dimensions and reference points to meet precise specifications.
- Fabricated tools, jigs and fixtures to meet manufacturing and engineering needs.
- Observed operating machines or equipment to diagnose machine malfunctions and determine need for adjustments or repairs.
Education
High School Diploma -
Wooster Highschool
Wooster, OH06-2010
Skills
- Customer service
- Sales strategy
- Market analysis
- Time management
- Team collaboration
- Problem solving
- Digital marketing
- Effective communication
- Customer relationship management
- Equipment maintenance
- Blueprint interpretation
- Troubleshooting techniques
- Decision-making
- Active listening
- Customer relations
- Conflict resolution
- Social perceptiveness
- Planning
- Data entry
- MS office
- Interpersonal communication
- Networking
- Verbal communication
- Good Telephone Etiquette
- Research
- CNC set up
- CNC programming
- Excel
- Canva
- Analytics
- Demographics
- Outreach
Certification
- CNC
- Fork lift
- Tow Motor
References
References available upon request.
Timeline
Sales and Digital Marketing
Tahoma Engineered Solutions
01.2024 - 06.2025
Machinist
Jonmar Gear & Machine Inc
01.2023 - 01.2024
Machinst
Tahoma Engineered Solutions
01.2022 - 01.2023
Machinst
The Last Arrow
12.2020 - 12.2021
Machinst
Wayne Machine Inc
08.2013 - 12.2020
High School Diploma -
Wooster Highschool
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