
Dynamic leader with proven expertise in operational management and sales, honed at Burger King and Tuesday Morning. Excelled in enhancing customer retention and driving financial performance, evidenced by leading teams to exceed sales targets. Skilled in training and developing staff, showcasing exceptional leadership and budgeting acumen.
Looks at work plans and makes changes, when needed, to achieve team objectives, Sets realistic time lines for goal accomplishment, Consistently promotes the importance and value of associate engagement by implementing processes and practices to improve engagement and enhance operations, Effectively delegates tasks for team and follows up to ensure all tasks given were completed accurately, Maximizes profits thru merchandising techniques that capitalize on holidays, weather or community events, Increases daily transaction averages by displaying an 'item of the day' and upselling to customers, Demonstrates and communicates solid working knowledge of merchandising products, equipment and procedures, Provides specific, honest, accurate and timely feedback on associate performance, Teaches, guides, and assists in the development of associates