Joshua Shannon
Little Elm,texas
Summary
Detail-oriented professional adept at managing multiple tasks while meeting strict deadlines. Demonstrates strong route planning skills and a proactive approach to identifying potential obstacles, ensuring timely delivery. Exhibits flexibility in adapting to shifting assignments, diverse customer needs, and varying conditions.
Overview
5
5
years of professional experience
Work History
Delivery Associate
Smart Motion Logistics
Frisco, TX
02.2023 - Current
- Transported and safely delivered items to prevent damage or loss.
- Handled merchandise in accordance with product handling standards.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Assisted with unloading product from truck as needed upon delivery to customer's location.
- Utilized GPS and maps for efficient route planning.
- Communicated customer complaints, requests and feedback to company management.
- Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
- Notified customers of delays to decrease calls to support.
- Maintained cleanliness of vehicle interior and exterior.
- Notified customers prior to arrival of goods or services at their locations.
- Answered customer questions on courier features of service, keeping customers informed about company and services.
Team Lead
Kroger's Supermarket
Little Elm, TX
06.2022 - 12.2022
- Monitored team performance against targets, taking corrective action where necessary.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Trained new staff in relevant processes and procedures.
- Identified needs of customers promptly and efficiently.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Evaluated needs of departments and delegated tasks to optimize overall production.
Wrap Installer/Assistant Graphic Designer
Vivid Graphix
Brandon, FL
04.2020 - 08.2020
- Ensured work area cleanliness and safety, preventing accidents and maintaining a professional environment.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Participated in ongoing training to stay updated on new installation techniques and product developments.
- Followed and installation instructions accurately to complete tasks efficiently.
- Applied Graphic Wraps onto vehicles at a professional standard.
- Maintained many different brands of large format printers through cleaning and head calibration.
- Delegated other team members on prioritizing jobs from most importance to least to maintain a steady flow of executed and complete work.
- Take customer ideas and translate them to designable images to meet both realistic and customer expectations.
Education
High School Diploma -
Denham Springs High School
Denham Springs05-2014
Skills
- Deadline adherence
- Commercial driving
- Route planning
- GPS navigation
- Time management skills
- Vehicle cleaning and maintenance
- Team Player/ Leader
- Prioritizing Task
- Communication skills
Timeline
Delivery Associate
Smart Motion Logistics
02.2023 - Current
Team Lead
Kroger's Supermarket
06.2022 - 12.2022
Wrap Installer/Assistant Graphic Designer
Vivid Graphix
04.2020 - 08.2020
High School Diploma -
Denham Springs High School
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