Joshua Shattuck

• Disassembled broken and defective furniture and equipment to facilitate repair.
• Followed manufacturer manuals, diagrams and specifications to properly install and repair office furniture and equipment.
• Safely transported furniture products between warehouses, stores, showrooms, and clients'' locations using appropriate vehicles and equipment.
• Conducted thorough post-installation inspections to guarantee proper assembly and functionality of furniture items.

Used Knack software to maintain current inventory of systems furniture and non-modular office furniture parts and equipment.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Solved customer challenges by offering relevant products and services.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Consistently lifted materials weighing as much as 85 pounds.
• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
• Reduced order processing times with streamlined picking, packing, and shipping procedures.
• Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
• Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
• Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
• Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
• Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
• Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
• Enhanced order fulfillment accuracy, double-checking each order against its picking list.