Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Shattuck

Wilmington,DE

Summary

Professional and detail-oriented Furniture Technician with expertise in modular furniture repair, set-up, and delivery from Signature Furniture Services. Proven ability to enhance customer satisfaction through meticulous post-installation inspections and efficient logistics. Skilled in heavy lifting and adept at operating forklifts, fostering a reliable and cohesive team environment.

Overview

32
32
years of professional experience

Work History

Furniture Installer

Signature Furniture Services
New Castle, DE
06.1997 - Current
  • Disassembled broken and defective furniture and equipment to facilitate repair.
  • Followed manufacturer manuals, diagrams and specifications to properly install and repair office furniture and equipment.
  • Safely transported furniture products between warehouses, stores, showrooms, and clients'' locations using appropriate vehicles and equipment.
  • Conducted thorough post-installation inspections to guarantee proper assembly and functionality of furniture items.

Used Knack software to maintain current inventory of systems furniture and non-modular office furniture parts and equipment.

Sales Associate

Service Merchandise
Wilmington, DE
09.1995 - 06.1997
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.

Warehouse Worker

Brosius & Eliason
Claymont, DE
04.1993 - 09.1995
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 85 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Enhanced order fulfillment accuracy, double-checking each order against its picking list.

Education

General Diploma - General Studies

Mount Pleasant High School
Wilmington, DE

Skills

  • Furniture repair
  • Furniture delivery and setup
  • Heavy lifting
  • Hand tools mastery
  • Non-CDL truck driver
  • Fork lift operation

Timeline

Furniture Installer

Signature Furniture Services
06.1997 - Current

Sales Associate

Service Merchandise
09.1995 - 06.1997

Warehouse Worker

Brosius & Eliason
04.1993 - 09.1995

General Diploma - General Studies

Mount Pleasant High School
Joshua Shattuck