Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Sherman II

Springfield Gardens,NY

Summary

Challenging and rewarding position with a professional and exciting organization that will allow me to capitalize on my experience and education, ultimately providing professional development and opportunity for advancement.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

11
11
years of professional experience

Work History

Operations Associate

True Entertainment
09.2018 - Current
  • Assisted in day to day responsibilities for Live Events company
  • Worked with the owner of the company to secure events both locally and regionally
  • Handled bookkeeping after payments are finalized
  • Maintained and prioritized to-do-list and followed up to complete tasks on-time.
  • Increased customer service success rates by quickly resolving issues.

VSAT CONTRACTOR/MACHINE PROGRAMMER( NY LOTTERY)

New York Lottery (Quinn)
12.2018 - 09.2024
  • Maintain detailed records tracking lottery machine deliveries and Installations
  • Satellite Dish Installation
  • Install/ Deliver lottery machines
  • Altura programming/Lottery TV Installation
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
  • Trained new team members to apply best coding best practices and proper use of development tools.
  • Gathered, organized and input information into digital database.

Ramp Agent /De-icer

John F Kennedy Airport
11.2017 - 12.2018
  • Marshaling Aircraft
  • Unloading/Loading and sorting freight and baggage
  • Assisted with pushback and towing machinery
  • Deicing Aircraft
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Guided aircraft into and out of parking positions using hand signals.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.

Kitchen Staff /Maintenance Worker

Mcdonalds
06.2016 - 10.2017
  • Maintained the establishment, to provide a safe environment for customers and crew members
  • Prepared and served food
  • Very Good knowledge of food preparation and hygiene safety procedures
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Plated and presented food following chef requirements.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Assisted in setting up and breaking down kitchen stations.
  • Trained new staff on food preparation and safety procedures.
  • Executed tasks within time and budget constraints.
  • Maintained composure and work quality while under stress.

Floor Guard/ Disc Jockey

United Skates of America
05.2014 - 05.2016
  • Assisted patrons with entertainment and skating lessons to novice skaters
  • Maintained skating facilities and equipment
  • Ensured the safety of all patrons on the rink and all other areas of the facility
  • Worked with clients to determine requirements for each party or event.
  • Promoted group dances, competitions and other party games to keep guests entertained.
  • Entertained guests with music matching desired genres and tempo.
  • Used controllers and mixers to mix and sample music.
  • Adjusted music plans based on crowd preferences and mood.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

High School Diploma -

Queens Highschool of Teaching
Queens, New York
07.2016

Queens Borough Community College
New York, NY

Skills

  • Health assessments
  • Warehouse equipment operation
  • Safety policies
  • Issue researching and resolution
  • Equipment operation
  • Deadline management
  • Scheduling
  • Team support
  • Safety procedures
  • Operational efficiency
  • Workload prioritization
  • Inventory tracking
  • Problem-solving
  • Multitasking and organization
  • Self-motivated and disciplined

Timeline

VSAT CONTRACTOR/MACHINE PROGRAMMER( NY LOTTERY)

New York Lottery (Quinn)
12.2018 - 09.2024

Operations Associate

True Entertainment
09.2018 - Current

Ramp Agent /De-icer

John F Kennedy Airport
11.2017 - 12.2018

Kitchen Staff /Maintenance Worker

Mcdonalds
06.2016 - 10.2017

Floor Guard/ Disc Jockey

United Skates of America
05.2014 - 05.2016

High School Diploma -

Queens Highschool of Teaching

Queens Borough Community College

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Joshua Sherman II