Joshua Shirley
Altamonte Springs,FL
Summary
Dynamic business development and operations leader with a track record of driving a 94% sales increase at Down To Earth Landscape & Irrigation. Expertise in strategic analysis and client management, complemented by strong skills in leadership and relationship-building. Recognized for award-winning sales leadership and dedicated team mentoring, focusing on sustainable growth and client satisfaction.
Overview
20
20
years of professional experience
Work History
Construction Business Developer
Down To Earth Landscape & Irrigation
Maitland, FL
10.2021 - Current
- Drove sales of company services by meeting with customers using a strategic and organized approach.
- Identified potential partnerships that could expand the reach of our business offerings.
- Created effective marketing, sales, and other initiatives.
- I attended conferences and trade association meetings to represent and promote the company.
- Achieved Sales Revenue: Hit targeted sales goals for the last three years, with a 94% increase above goals on average, year after year.
- Enhanced Communication Protocols: Implemented regular cross-departmental meetings between operations and estimating teams to improve information sharing, and align project expectations.
- Streamlined Workflow Processes: Developed standardized procedures for project handoffs, reducing delays, and ensuring that both teams have access to the necessary data at each project stage.
- Integrated Software Solutions: Introduced collaborative software tools to facilitate real-time updates and document sharing, minimizing errors, and improving accuracy in estimates and operational planning.
- Training and Development: Conducted workshops for business development, estimation, and operations to help people understand each other's roles and challenges, fostering empathy and collaboration that led to more accurate estimates and smoother operations.
- Feedback Loop Creation: Established a continuous feedback mechanism where operations can provide insights on estimate accuracy, allowing for iterative improvements, and more precise future estimates.
- Awards and Recognition: Received the "TOP SALES" award two times in recognition of outstanding performance and contributions to team success.
- Market Expansion: Conducting thorough market research, and identifying key growth opportunities. Helping DTE with the large construction verticals, allowing continued growth in newer, sustainable markets.
President
Prestige Outdoor Contractors
Winter Park, FL
01.2009 - 10.2021
- Directed company-wide budgeting, financial planning, and analysis processes.
- Initiated projects aimed at improving customer service standards across departments.
- Led mergers and acquisitions to strengthen market position and enhance service offerings.
- Provided leadership and guidance on budgeting decisions to maximize resources available.
- Executed project management on time and under budget to adhere to the roadmap.
- Represented the company in industry events, conferences, and public engagements.
- Collaborated with staff members to ensure the operational efficiency of the organization.
- Developed policies, procedures, and short-term and long-term goals for the organization.
- Oversaw daily administrative tasks such as payroll processing, accounts payable and receivable management.
- Developed long-range plans for business growth, increasing annual sales.
- Built talent pipeline to support business growth and enduring success.
- Exceeded sales goals through upselling and cross-selling within the existing client base, and strategically attracting new business.
- Managed personnel issues, including recruitment, hiring, training, performance evaluation, and termination.
- Hired, trained, and mentored staff members to maximize productivity.
- Ensured operational excellence across all departments to meet and exceed customer expectations.
- Negotiated high-value contracts and partnerships to expand market presence.
Operations Manager
D3 Enterprises
Winter Park, FL
03.2005 - 12.2008
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Prepared staff work schedules and assigned team members to specific duties.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Presented performance and productivity reports to supervisors.
- Developed key performance indicators to measure effectiveness of operational processes.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Built strong operational teams to meet process and production demands.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Seminole State College of Florida
Sanford, FL05-2005
Some College (No Degree) - Construction Management
Seminole State College of Florida
Sanford, FLSkills
- Strategic analysis skills
- Proposal generation
- Client management
- Performance goals
- Customer service and support
- Customer relationships
- Contract negotiation expertise
- Market understanding
- Deal negotiations
- Verbal and written communication
- Training and mentoring
- Proficient in Microsoft Office and HubSpot
- Sales leadership
- Business generation
- Relationship building and rapport
Timeline
Construction Business Developer
Down To Earth Landscape & Irrigation
10.2021 - Current
President
Prestige Outdoor Contractors
01.2009 - 10.2021
Operations Manager
D3 Enterprises
03.2005 - 12.2008
High School Diploma -
Seminole State College of Florida
Some College (No Degree) - Construction Management
Seminole State College of Florida
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