Julie Shrodes
Suffolk,VA
Summary
Client-focused Sales Representative with several years experience of providing solutions to a variety of customers.
Extensive background on project building from concept, research, development, to implementation.
Professional with strong leadership and relationship-building skills.
Insightful Product Specialist committed to delivering exceptional customer service and helping customers be sure of which product is the right choice. Consistently remain in compliance with company guidelines. Reliable, punctual and able to work cooperatively as part of a team.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Outside Sales Representative
CFE Equipment
11.2022 - Current
· Developing territory management plans to maximize time with customers in order to seek new business and enhance customer retention by monitoring customer satisfaction.
· Analyzing opportunities, identifying key personnel, and developing strong business relationships.
· Developing strategies, proposals, and forecasts leading to meeting or exceeding sales metrics.
· Conducting product demonstrations, sales presentations with customers and stakeholders.
· Preparing quotations, cost reports, performance reports, and customer correspondence.
· Leading monthly training for customers and company personnel.
In-Studio Coach & Guide
Weight Watchers
03.2020 - 12.2023
· Built inclusive communities and fostering lasting relationships with members during in person and online workshops.
· Lead and facilitated member-focused workshops centered around wellness, building healthy habits, and behavior modification.
· Served as an expert in weekly topics and leveraging relationships for solution based selling opportunities.
· Actively sought to build on-brand partnerships and attract new members based on weekly sales goals.
Inside Sales-Product Specialist
Ferguson Enterprises
01.2015 - 09.2016
· Organized & led department meetings and training.
· Monitored department inbox and delegated tasks to each team member.
· Worked on large bid opportunities for school systems, hospitals, and universities nationwide.
· Maintained a high-level of product knowledge for customers and sales force.
· Placed orders for customers, outside sales associates, and presented up-selling opportunities.
· Lead coaching and mentorship program to junior team members.
· Cultivated and grew business relationships with customers, sales associates, and vendors.
Supervisor/Personal Trainer/Group Instructor/Wellness Coach
Hampton Family YMCA
02.2010 - 09.2015
Supervisor
- Managed staff and maintained the safety and satisfaction of members resolving any issues that arose
- Trained other staff members on a regular basis on building procedures, responding to codes, working with members, and resolving technical issues within our systems
- Increased income and retention rate for the wellness department by establishing and maintaining excellent working relationships with members and implementing new programs
- Continued education annually through training seminars and personal studies
- First responder for Emergency situations
Education
Associate of Science - General Studies
Tidewater Community College
Norfolk, VA2016
High School Diploma -
Medina Christian Academy
Medina, OH2003
Skills
- Team leadership
- Project & Data management
- Exceptional organization
- Strong verbal communication
- Proficiency in Microsoft Office
- Research & Development
- Process implementation
- Client assessment & analysis
- Sales techniques & negotiation
- Presentation & demonstration
Certification
- American Safety Health Institute CPR/AED/Oxygen Certification for adults, children, and infants.
- United States Navy Ombudsman
- Forklift Train-The-Trainer & Operator
Other Experience
USS Helena Ombudsman
February 2022 to February 2024
· Acting as a liaison between the Commanding Officer, Executive Officer, Chief of the Boat, sailors, and their families.
· Disseminating information as needed through the chain of command, including official Department of the Navy and command information, climate issues and improvement opportunities.
· Providing resource referrals for financial issues, legal services, and mental health needs.
· Proactively contacting families and sailors based on information received from department heads.
· Keeping classified and confidential information secure.
· Actively updating command records, roster, emergency information and securing all logged details.
· Decerning reportable and non-reportable incidents in the case of self-harm, assault, child protective care, and other such issues and delegating appropriately.
· Continuing education through in-person and online classes monthly.
Patient Family Advocacy Council Board Member at Sentara Norfolk General
Emergency Room, Mother and Baby Unit, and Special Care Nursery volunteer.
May 2018 to August 2023
· Quick and critical thinking, time management, tactful, clear communication, with a decisive response.
· Mediating between patients, families, doctors, nurses, and other departments by thinking outside of the box and anticipating the needs of others while closing any gaps in communication.
· Attending monthly meetings regarding hospital business pertaining to patient satisfaction.
· Discussing and creating ways to improve patient experience based on regular surveys sent out and target goals.
Timeline
Outside Sales Representative
CFE Equipment
11.2022 - Current
In-Studio Coach & Guide
Weight Watchers
03.2020 - 12.2023
Inside Sales-Product Specialist
Ferguson Enterprises
01.2015 - 09.2016
Supervisor/Personal Trainer/Group Instructor/Wellness Coach
Hampton Family YMCA
02.2010 - 09.2015
Associate of Science - General Studies
Tidewater Community College
High School Diploma -
Medina Christian Academy
- American Safety Health Institute CPR/AED/Oxygen Certification for adults, children, and infants.
- United States Navy Ombudsman
- Forklift Train-The-Trainer & Operator
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