Summary
Overview
Work History
Education
Skills
Work Availability
Interests
Timeline
DeliveryDriver
Joshua Simms

Joshua Simms

Lawrenceville, GA,GA

Summary

Achieved significant process efficiencies and enhanced team productivity at Rite Time Move by mentoring and optimizing moving and driving operations. Demonstrated exceptional problem-solving and communication skills, leading to increased client satisfaction and repeat business. Excelled in logistics and vehicle operation, surpassing performance targets. Knowledgeable Mover driven to exceed expectations in all areas with resourcefulness and problem-solving strengths. Quick learner skilled at adapting to changing demands. Maintain high levels of customer service on busy and high-demand days. Proficient Mover versed in packing, loading and unloading items in safely and securely. Clear communicator and collaborative team player with unparalleled work ethic. Familiar with scheduling, customer service and compliance. Strong time management and conflict resolution skills. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience

Work History

Lead Mover

Rite Time Move
06.2017 - 10.2023
  • Exceeded performance targets consistently by implementing process improvements in packing and unpacking techniques.
  • Mentored junior movers, providing guidance on best practices and industry standards.
  • Increased team morale by fostering a supportive work environment that encouraged open communication.
  • Assisted clients in navigating complex relocation logistics, alleviating stress during the moving process.
  • Maximized team productivity with effective task delegation and resource allocation.
  • Streamlined moving processes for increased efficiency and reduced overall project timelines.
  • Reduced damage claims through careful handling of fragile items and proper use of equipment.
  • Delivered exceptional customer service, addressing concerns promptly to maintain a high level of client satisfaction.
  • Built strong relationships with clients to ensure repeat business and positive referrals.
  • Improved client satisfaction by ensuring timely and efficient relocation services.
  • Followed safety protocols to prevent accidents and injuries.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
  • Inspected items for damage and reported issues to supervisor for resolution.
  • Cleaned and maintained truck and other equipment to maintain optimum working condition.

Interstate Driver

Rite Time Move
06.2017 - 10.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Minimized liability by consistently following road rules when driving.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Maintained a safe driving record by adhering to all company policies and federal regulations.
  • Developed expertise in interstate transportation regulations, keeping up-to-date on any changes to ensure full compliance at all times.
  • Participated in regular safety meetings to discuss potential hazards, mitigating risks for both drivers and clients.
  • Enhanced on-time delivery rates by efficiently planning and executing optimal driving routes.
  • Prioritized vehicle security by conducting regular checks on cargo and ensuring proper locking mechanisms were in place.
  • Utilized GPS navigation systems effectively to optimize driving routes, conserving fuel and reducing overall travel time.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Lead Mover

Georgia Pack & Load
06.2016 - 06.2021
  • Exceeded performance targets consistently by implementing process improvements in packing and unpacking techniques.
  • Mentored junior movers, providing guidance on best practices and industry standards.
  • Optimized scheduling processes, increasing team availability for additional projects.
  • Coordinated closely with warehouse management to ensure efficient storage solutions for clients'' belongings.
  • Maximized team productivity with effective task delegation and resource allocation.
  • Reduced damage claims through careful handling of fragile items and proper use of equipment.
  • Developed comprehensive move plans tailored to individual client needs and requirements.
  • Enhanced safety standards, reducing workplace accidents through the implementation of training programs.
  • Maintained accurate records of completed jobs, facilitating seamless billing procedures.
  • Loaded and unloaded trucks with customer possessions or merchandise.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Strapped items down over protective padding to secure throughout transportation.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Helped train new employees in safe practices and warehouse procedures.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.

Interstate Driver

Georgia Pack & Load
06.2016 - 06.2021
  • Strengthened customer relationships by providing timely updates on shipment status throughout transit.
  • Established strong relationships with clients through professional interactions during pick-ups and drop-offs, enhancing overall customer experience.
  • Promoted environmental awareness by implementing eco-friendly driving techniques that reduced emissions without impacting delivery efficiency.
  • Mentored new hires on company procedures and best practices, contributing to a positive work environment and successful team performance.
  • Performed thorough pre-trip inspections, identifying potential issues before they became costly repairs or safety concerns.
  • Reduced fuel costs through effective monitoring and management of vehicle maintenance schedules.
  • Maintained a safe driving record by adhering to all company policies and federal regulations.
  • Developed expertise in interstate transportation regulations, keeping up-to-date on any changes to ensure full compliance at all times.
  • Participated in regular safety meetings to discuss potential hazards, mitigating risks for both drivers and clients.
  • Enhanced on-time delivery rates by efficiently planning and executing optimal driving routes.
  • Utilized GPS navigation systems effectively to optimize driving routes, conserving fuel and reducing overall travel time.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Documented mileage, deliveries, pickups, customer issues and damages.

Education

Math

Central Sr High
Kansas City, MO
06.2003

Skills

Problem-solving skills

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Driving

Timeline

Lead Mover

Rite Time Move
06.2017 - 10.2023

Interstate Driver

Rite Time Move
06.2017 - 10.2023

Lead Mover

Georgia Pack & Load
06.2016 - 06.2021

Interstate Driver

Georgia Pack & Load
06.2016 - 06.2021

Math

Central Sr High

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Joshua Simms