Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Bridge Construction Worker
Sns Contracting
06.2022 - 06.2022
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Loaded, unloaded, and moved material to and from storage and production areas.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Gathered and disposed of worksite debris to remove safety hazards.
Operated power equipment to move materials and promote job efficiency.
Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Cashier
Pizza Ranch Buffet
02.2022 - 05.2022
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with returns, refunds and resolving transaction issues.
Worked closely with shift manager to solve problems and handle customer concerns.
Retail Sales Associate Cashier
Marshalls TJX Companies
07.2021 - 01.2022
Helped customers complete purchases, locate items, and join reward programs.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Assisted customers by answering questions and fulfilling requests.
Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
Processed credit card and debit payments via [Type] systems, providing accurate charges and credits.
Education
High School Diploma -
Thunder Basin High School
Gillette, WY
05.2022
Skills
Truck Loading
New Construction and Remodeling
Compacting and Grading
Traffic Movement Understanding
Active Listening
Product Promotion
Money Handling Abilities
Schedule Mastery
Time Management
Stocking and Replenishing
Critical Thinking
Accomplishments
Cashier - Achieved highest Number of new credit accounts opened within one-month period.
Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.