Joshua Simpson
San Diego,CA
Summary
Capable professional offering 5 years of expertise. Known for collaborating effectively with people from different cultures and backgrounds and working hard in rigorous environments. Well-versed in equipment maintenance, using technical documentation, and transmission monitoring.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sonar Technician (Surface)
USN
San Diego, CA
09.2017 - Current
- Managed 13 Sailors for 6 Quarters across 2 Work Centers, averaging 98% Material condition readiness.
- Repaired AC/DC circuits, digital and fiber optic circuits, power supplies, and servo systems, Generating 8 Casualty Reports and 5 Casualty Corrections of critical equipment.
- Updated documentation such as technical manuals and equipment maintenance records, resulting in 5 feedback reports.
- Operated Combat Systems Operational Sequencing System (CSOSS) throughout casualty responses/operations and normal operations.
- Analyzed multiple data inputs across active and passive acoustic, Expendable Bathythermograph (XBT) and tactical oceanographic.
- Adjusted equipment and system filters to mitigate biological and environmental impacts on acoustic data.
- Figured range predictions for targets and real time propagation changes.
- Maintained COMSEC and INFOSEC in operations and actions to preserve operational integrity.
- Generated over 400 hours of secret acoustic data media recordings and prepared media for shipment through certified mail.
- Completed projects by effectively applying engineering, technical and maintenance procedures.
- Conducted tests of components and systems to evaluate performance and identify concerns.
- Managed annual budgets for parts and materials equalling $150,000.
- Hand-selected as ship's main Undersea Warfare Fire Control Officer, leading to 96% score during Ship's Watch Team Continuity Certification in 2021.
Public Servant
Santa Rosa Island Authorities
Penascola Beach, FL
06.2017 - 10.2017
- Drove ATV and maintained public parks, parking lots, public restrooms, and receptacles across 10 miles of Pensacola Beach.
- Preserved natural habitats of local wildlife to include, sea turtle bird nesting areas.
- Enforced public safety regulations of all beach areas.
Server
Saltgrass Steakhouse
Pensacola, FL
09.2016 - 08.2017
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Supported needs of 40 person wait staff who attended to specific needs of countless customers daily for Saltgrass Steak House with social relevancy and intentionality
Assistant Store Manager
Spencer's Gifts
Pensacola, FL
08.2014 - 06.2016
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Reduced Shrinkage from 18% down to 7%.
Assistant Manager
Zumiez
Pensacola, FL
09.2012 - 08.2014
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Exceeded sales quotas, averaging of $1500 total per day and Dollar per Transaction of $120.
Restaurant Busser
Cheddars Restaurant
Pensacola, FL
06.2013 - 03.2014
- Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
- Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
- Managed 100 person dining areas.
- Increased customer satisfaction resulting in higher number of tips exceeding 20%.
Education
Associate of Arts - Industrial/Organizational Behavior
The University of West Florida
Pensacola, FL08.2011
Skills
- Target Motion Analysis (TMA)
- Ordnance Handling Equipment (OHE)
- Torpedo countermeasures
- Combat Systems Operational Sequencing System (CSOSS)
- Oceanographic analysis
- Preventive Maintenance
- Troubleshooting skills
- Policies and procedures
- Staff Management
- Strategic planning
- Originality and Creativity
- Records Organization and Management
Accomplishments
- Supervised team of 13 sailors and managed 2 work centers, ensuring a maintenance completion of 100%.
- Nominated for Junior Sailor of the Quarter in December 2021.
- Collaborated with team of 9 in the development of USS Mustin's first Junior Enlisted Association and won a unanimous vote as it's first Vice President.
- Awarded the title of Top Salesman for 10 consecutive months.
Certification
- Undersea Warfare Fire Control Officer
- Weapons/Ordinance Handler
- Secret Clearance
- Advanced Ship's Reaction Force
Timeline
Sonar Technician (Surface)
USN
09.2017 - Current
Public Servant
Santa Rosa Island Authorities
06.2017 - 10.2017
Server
Saltgrass Steakhouse
09.2016 - 08.2017
Assistant Store Manager
Spencer's Gifts
08.2014 - 06.2016
Restaurant Busser
Cheddars Restaurant
06.2013 - 03.2014
Assistant Manager
Zumiez
09.2012 - 08.2014
Associate of Arts - Industrial/Organizational Behavior
The University of West Florida