JOSHUA SINGH

Lead inbound operations at a high-volume Amazon XL fulfillment center, specializing in the receipt, stow, and inventory management of oversized items. Responsible for managing large teams on Back Half Nights (BHN), optimizing processes, improving safety compliance, and delivering on key performance metrics such as cost, quality, and throughput. Led and developed a team of 20–30 associates and Process Assistants in the Inbound department during BHN shifts. Reduced operational costs by 10% on Back Half Nights through targeted labor optimization, process streamlining, and improved inbound flow alignment with stow capacity—resulting in sustained savings and increased efficiency during peak season. Oversee daily receiving, unloading, and stowing operations for large and bulky products (70+ lbs), ensuring efficient product flow and space utilization. Enforce Amazon's safety standards and conduct regular audits to ensure compliance with XL handling protocols. Partner cross-functionally with Learning, Safety, HR, and Maintenance teams to maintain a safe and productive work environment. Drive adherence to labor planning and flex strategies to meet volume forecasts while controlling variable costs. Use data analytics and operational dashboards to identify process gaps and implement improvements. Oversaw inventory management, reducing costs through accurate forecasting and strategic purchasing decisions.

• Efficiently and accurately pick merchandise from bulk stock according to Target's order fulfillment procedures. Carefully assemble and pack items into designated containers, ensuring proper organization and protection of products during transit. Conduct thorough quality checks to verify that all picked items meet Target's standards for accuracy and condition. Communicate effectively with supervisors and team leads to address challenges and ensure a cohesive working environment. Demonstrate flexibility in task assignments, adapting to changing priorities and workload demands. Willingly to participate in cross-functional tasks as needed to support the overall success of the warehouse operations. Meet or exceed daily productivity goals while maintaining a high level of accuracy. Utilize warehouse technology, such as handheld devices, to streamline processes and improve overall efficiency. Adhere to all safety protocols and guidelines to maintain a secure and healthy working environment. Performing tasks on various powered equipments such as an order picker.

• Providing exceptional customer service and assisting customers with inquiries about dairy and meat products. Rotating products to ensure older products are stocked and replenished before the newer products, adhering to food safety regulations on the products handling and storing. Perform routine quality inspections of products and removing products that are damaged or expired from the shelves. Maintaining accurate inventory records and participating in routine inventory counts and restocking orders. Follow proper cleaning and sanitation procedures to ensure a safe and clean environment for customers and workers. Performing day to day tasks efficiently in cold environments. Work collaboratively with other associates and departments to ensure a smooth overall store operation. Staying informed on product knowledge and policy changes. Support the implementation of sales displays and promotions within the meat and dairy sections.