Joshua Smith
Atlanta,GA
Summary
Adept at optimizing delivery routes and enhancing customer satisfaction, I leveraged local route knowledge and punctuality to surpass performance targets at Us Expresss Relocation. My background includes safe driving practices and fostering strong client relationships, demonstrating a blend of technical proficiency and interpersonal skills.
Overview
8
8
years of professional experience
Work History
Box Truck Driver
Midland Van Lines
03.2022 - Current
- Assisted in warehouse operations when needed, contributing to overall team success and productivity.
- Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
- Collaborated closely with dispatchers to ensure timely deliveries and address any issues that arose during transport.
- Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
Delivery Driver
John Payne Co.
10.2021 - 03.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Independent Contract Driver
National Delivery Solutions
11.2019 - 10.2021
- Utilized comprehensive knowledge of local geography to offer alternative route suggestions during periods of heavy congestion or construction-related detours.
- Developed strong relationships with clients through consistent reliability and excellent communication skills.
- Assisted clients with loading/unloading packages as needed, showcasing strong physical fitness and dedication to customer service excellence.
- Managed tight delivery schedules for optimal efficiency, reducing overall expenses and fuel consumption.
Lead Mover
Us Expresss Relocation
02.2017 - 11.2020
- Exceeded performance targets consistently by implementing process improvements in packing and unpacking techniques.
- Oversaw as many as [Number] teams at time with more than [Number] total personnel.
- Mentored junior movers, providing guidance on best practices and industry standards.
- Optimized scheduling processes, increasing team availability for additional projects.
Education
High School Diploma -
Avondale High School
Avondale Estates, GASkills
Safe Driving Practices
Local route knowledge
Punctuality
Heavy Lifting
Defensive Driving
Pallet Jack Operation
Safety Procedures
Mechanical Knowledge
Vehicle Inspection
Route Navigation
Delivery Documentation
Route Planning
Timeline
Box Truck Driver
Midland Van Lines
03.2022 - Current
Delivery Driver
John Payne Co.
10.2021 - 03.2022
Independent Contract Driver
National Delivery Solutions
11.2019 - 10.2021
Lead Mover
Us Expresss Relocation
02.2017 - 11.2020
High School Diploma -
Avondale High School