Joshua Smith
Jackson,TN
Summary
Sales management professional with extensive experience in overseeing district sales operations and driving growth. Adept at leading and mentoring sales teams, fostering collaboration, and achieving high-performance results. Known for strategic planning and adaptability to changing market conditions, ensuring sustained success.
Experienced with district sales leadership, driving territory growth and team performance. Utilizes strategic planning and key account management to optimize sales results. Track record of fostering team collaboration and achieving sales targets.
Sales professional with strong track record in driving revenue growth and leading high-performance teams. Skilled in strategic planning, market analysis, and relationship management. Known for adaptability, reliability, and results-driven approach. Adept at fostering collaboration and ensuring alignment with organizational objectives.
Overview
18
18
years of professional experience
Work History
District Sales Director / Senior Territory Manager
Purple Wave Auctions
01.2024 - Current
- Championed corporate initiatives throughout the district, acting as an advocate for company policies and values.
- Established valuable partnerships with industry influencers, leading to increased brand recognition and credibility in the marketplace.
- Launched successful product changes that contributed significantly to increased revenue generation across the district.
- Enhanced team performance through regular coaching sessions, setting clear expectations, and providing constructive feedback.
- Expanded district market share by identifying new business opportunities and fostering relationships with key stakeholders.
- Implemented data-driven decision-making processes to better understand customer preferences and drive sales growth.
- Collaborated with cross-functional teams to develop innovative approaches for overcoming competitive pressures in the market.
- Identified new business opportunities by analyzing market trends and competitor activity.
- Led regional sales meetings, sharing best practices and collaborating on solutions for shared challenges among territories.
- Optimized territory coverage by reallocating resources based on market trends and growth potential.
- Mentored and developed high-performing sales professionals, resulting in promotions within the organization.
- Conducted regular performance reviews and provided guidance for career development, resulting in increased employee retention rates across the district.
- Developed strong relationships with clients, building trust over time which led to long-term commitments from key accounts.
- Facilitated knowledge sharing among team members, resulting in improved efficiencies and streamlined operations throughout the district.
- Launched successful changes that contributed significantly to increased revenue generation across the district.
- Managed and motivated sales team to increase revenue 91% in 8 Months.
Maintenance Director
ASCEND TRANSPORTATION LLC
01.2022 - 09.2023
- Ascend Transportation LLC is one of the largest logistics networks with 1K+ leased owner operators, 3K+ trailers, & 68K+ approved capacity providers that delivers quality freight shipping solutions.
- Supervise daily maintenance procedures by enforcing Department of Transportation (DOT) compliancy to support a fleet of 2K+ tractors & 3K+ trailers.
- Ensure safe operations across all DOT compliance audits.
- Direct a cross-functional team of 28 Technicians, 2 Parts Managers, 3 Breakdown Managers, & 3 Maintenance Analysts.
- Oversee new driver training, recruitment, orientation, and retention, promoting regular equipment maintenance and repairs.
- Encourage equipment recovery to streamline workflow operations.
- Run finance courses to support Integrated Circuit (IC) drivers.
- Procure new equipment, delivering maintenance for all refurbished, surplus, and trade equipment.
- Successfully negotiate deals for new equipment, including parts and tires, to reduce overall transportation costs per miles.
- Manage fleet and property acquisitions.
- Increase productivity by upholding driver utilization.
- Review company finances, issue payroll, handle workers' compensation claims, and assess performance to recommend operational improvements.
- Improve transportation network planning through project management, strategic leadership, and budget oversight.
- Designed and launched Project Management & Campaign software to determine transportation logistics and deliver cost-saving initiatives.
- Updated tire pricing strategies, decreasing total costs by $400K annually.
- Restructured 533 overdue performance maintenance rates to lower statistics to 230 overdue in 3 months, currently standing at 86 due in total with no overdue.
- Developed effective processes to manage drivers quitting after 24 hours of employment, resolving numerous worker's compensation claims due to equipment related injuries.
- Launched operational processes to improve equipment uptime.
- Developed geo-fenced yard check to improve work order standards, 5 why's, 3 C process analysis and cloud-based information center for drivers.
- Achieved technician retention and recruiting goals by developing and launching effective procedures.
- Constructed cloud-based safety audits to encourage regulatory compliance.
General Manager
Continental Tire the Americas, LLC
01.2021 - 01.2022
- Introduced a framework of formal policies, processes, and best practices to achieve goals in sales, operations, and safety.
- Delivered solid results, currently trending at $275K higher profit than the prior year.
- Built new B2B relationships while accelerating penetration into existing accounts, securing agreements for new truck tires, retreads, and mechanical services.
- Pioneered a transition to mechanical services which generate over 200% more gross profit than tire sales.
- Recruited talent with the necessary technical skills to execute services.
- This model was adopted by other stores nationwide as a key driver of increased net profit.
- Credited with reducing operating costs by managing inventory, accounts receivable, trucks, and equipment.
- Introduced a Safety-First mindset and conducts safety meetings to ensure compliance with all local, state, and federal regulatory requirements while safeguarding the health and welfare of all employees.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
Truck Sales Representative
NEELY COBLE FREIGHTLINER
01.2019 - 12.2020
- Company Overview: Neely Coble Freightliner sells and services Freightliner and Isuzu Trucks, Sprinter Vans, and Used Trucks.
- Fulfilled a critical role driving revenue from the sale of Class 6-8 trucks to owner-operators, small businesses, and fleet customers, building new business while capturing repeat sales from existing customers.
- Scope of accountability included customer quotes, truck appraisals, sales documentation, and research into market trends and competitor activity.
- Engaged in outreach to clients and prospects through cold calling, direct mail, and on-site sales calls.
- Followed up on leads received from the sales team and online inquiries.
- Sold over $4MM in trucks and addons.
- Recognized for creating a lasting relationship with a client Fleet Director that yielded a sale of 600 trucks.
- Neely Coble Freightliner sells and services Freightliner and Isuzu Trucks, Sprinter Vans, and Used Trucks.
General Manager / Multi Unit Management
RABEN TIRE AND SERVICE
01.2017 - 01.2019
- Company Overview: Raben Tire offers new and retreaded tires as well as automotive services to retail, commercial and wholesale customers.
- Built and led a team of top performers while implementing corporate and vendor sales programs across multiple locations.
- Managed key client accounts, securing revenue growth to meet all performance and profit targets for the location.
- Tracked and adjusted parts and labor pricing to remain competitive.
- Fostered a supportive culture to maximize employee retention.
- Debuted a mechanical program that generated over $1M in first-year revenue.
- Raben Tire offers new and retreaded tires as well as automotive services to retail, commercial and wholesale customers.
- Enhanced operational efficiency by implementing strategic planning and resource allocation.
General Manager / Acquisition Team
BRIDGESTONE CORPORATION
01.2014 - 01.2017
- Company Overview: Bridgestone Corporation develops, manufactures and markets a diverse portfolio of original equipment and replacement tires
- Consistently met and surpassed sales and service goals through the management of relationships with commercial clients
- Hired, onboarded, trained, and managed team members, serving as a coach and mentor to ensure the overall quality of the customer experience in a challenging and highly competitive industry
- Delivered a 22% increase in tire sales in 2016 and a 14% increase in mechanical sales in 2017
- Developed strategic plans for meeting organizational goals and enhancing productivity.
- Improved operational efficiency by streamlining processes and implementing effective training programs.
Fleet Zone Manager
AMERIT FLEET SOLUTIONS / AT&T GLOBAL FLEET
01.2011 - 01.2014
- Company Overview: Amerit Fleet Solutions is a nationwide team of expert fleet maintenance and repair professionals operating out of 17 offices throughout the country.
- Supervised a team of technicians engaged in preventative maintenance and repair of large, medium, and light duty vehicles, aerial lifts, and other equipment, with accountability for eight fleet garages and 12 mobile repair units supporting customers throughout Western Tennessee and Western Kentucky.
- Managed 26 direct reports.
- Improved uptime from 92.3% to 98.4%.
- Amerit Fleet Solutions is a nationwide team of expert fleet maintenance and repair professionals operating out of 17 offices throughout the country.
19Kilo Armored Tank Crewman
US Army
10.2006 - 10.2012
- Operated and maintained tank equipment, ensuring readiness for missions.
- Conducted regular inspections to ensure operational safety and effectiveness.
- Improved mission success by efficiently managing tank crew operations.
- Collaborated with team members to execute complex maneuvers.
- Supported team activities to maintain high levels of morale and efficiency.
- Enhanced operational readiness by performing thorough pre-mission checks.
- Executed maintenance routines, enhancing vehicle longevity.
- Trained new crew members in standard operating procedures.
- Increased accuracy in target identification through consistent training in target acquisition techniques.
- Engaged in reconnaissance, security, and search operations.
- Secured battle positions in preparation for firing of ammunition.
- Directed platoon tactical movements, platoon security operations and platoon route and zone reconnaissance.
Education
High School Diploma -
Milan High School
Milan, TN05.2006
Skills
- Key Client Expansion
- Streamlined Sales Procedures
- Sales Performance Coaching
- Pipeline Development Management
- Sales Performance Improvement
- Salesforce CRM Management
- Client Account Oversight
- Strategic Sales Planning
- Pipeline Workflow Enhancement
- Profit Growth Strategies
- Industry Benchmark Analysis
- Financial Forecasting
Timeline
District Sales Director / Senior Territory Manager
Purple Wave Auctions
01.2024 - Current
Maintenance Director
ASCEND TRANSPORTATION LLC
01.2022 - 09.2023
General Manager
Continental Tire the Americas, LLC
01.2021 - 01.2022
Truck Sales Representative
NEELY COBLE FREIGHTLINER
01.2019 - 12.2020
General Manager / Multi Unit Management
RABEN TIRE AND SERVICE
01.2017 - 01.2019
General Manager / Acquisition Team
BRIDGESTONE CORPORATION
01.2014 - 01.2017
Fleet Zone Manager
AMERIT FLEET SOLUTIONS / AT&T GLOBAL FLEET
01.2011 - 01.2014
19Kilo Armored Tank Crewman
US Army
10.2006 - 10.2012
High School Diploma -
Milan High School
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