Joshua Snider

• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Created operational policies and procedures to ensure efficient operations, quality control, and safety standards.
• Coordinated with vendors to ensure proper supply of food items at competitive prices.

•Ordering of food supply.

•Hiring/firing staff.

•Staff training

• Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
• Established and maintained effective communication with staff members to ensure efficient operations.
• Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
• Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
• Coordinated training activities for employees to ensure compliance with company policies and procedures.
• Created a positive work environment by developing team building activities that encouraged collaboration among departments.
• Resolved customer complaints quickly while maintaining high quality standards of service delivery.
• Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
• Assisted in the recruitment process by interviewing potential candidates for open positions.
• Performed routine audits of internal controls in order to maintain accuracy of financial records.
• Trained employees on duties, policies and procedures.
• Recruited, interviewed and hired qualified staff for open positions.
• Created schedules and monitored payroll to remain within budget.

• Greeted guests and provided menus.
• Provided excellent customer service to ensure satisfaction.
• Assisted in training new servers.