Joshua Soja
Great Lakes,IL
Summary
Food service professional with strong background in managing food service operations and maintaining high standards of quality and safety. Known for fostering team collaboration and consistently achieving results. Reliable and adaptable, ensuring smooth operations under varying conditions. Expertise in staff supervision and customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Food Service Manager
Goodwill Industries of Southeastern Wisconsin Inc.
06.2025 - Current
- Oversee preparation and serving of 3 meals/day, 7 days a week for thousands of recruits.
- Ensure meals meet the Navy’s nutritional standards, and dietary needs (e.g., vegetarian, religious).
- Manage meal schedules and ensure lines move quickly to meet recruit training command timelines.
- Coordinate task assignments (prep, cooking, serving, cleaning).
- Maintain discipline and promote teamwork.
- Monitor food inventory, requisition supplies, and reduce waste.
- Ensure proper storage and rotation (FIFO First In, First Out).
- Conduct daily inspections of kitchen, storage, and dining areas.
- Ensure proper use of PPE, temperature logs, and cleanliness of equipment.
- Maintain food production logs, meal counts, and cost reports.
- Assist with scheduling, training, and evaluations of food service personnel.
- Report discrepancies or equipment issues.
- Ensure recruits are served efficiently and respectfully.
- Support recruit morale through quality meals and professional service.
- Count Inventory (messgear and kitchen inventory) every first sunday and 15th of the month.
Assistant Food Service Manager
NJRM Inc, R&T Corp
12.2019 - 06.2025
- Open and/or close the store.
- Run shifts efficiently: delegate tasks, monitor workflow, and solve problems.
- Ensure all stations (phones, ovens, make-line, drivers) are covered.
- Supervise and motivate team members during shifts.
- Help train new employees (CSR, drivers, insiders).
- Maintain a positive work environment.
- Ensure customers have a great experience—in-store, on the phone, or via delivery.
- Handle customer complaints calmly and professionally.
- Step in to resolve delivery issues or order mistakes.
- Ensure all pizzas and food items meet Domino’s standards.
- Monitor prep stations, portioning, and cleanliness.
- Enforce time standards for order completion.
- Handle cash drawers and bank deposits.
- Count inventory and report food/supply needs.
- Prevent food waste and control costs.
- Make sure the store stays clean and safe at all times.
- Follow food safety rules (handwashing, glove use, temps, etc.).
- Conduct cleaning checklists and inspections.
Education
High School Diploma -
North Chicago Community High School
North Chicago, IL06-2023
Skills
- Food preparation
- Scheduling staff
- Sanitation standards
- Food presentation
- Inventory management
- Waste reduction
- Allergy awareness
- Customer service
- Staff leadership
- Operations management
- Staff motivation
- Staff supervision
Certification
ServSafe (Manager) license until 2027
Languages
English
Native or Bilingual
Timeline
Assistant Food Service Manager
Goodwill Industries of Southeastern Wisconsin Inc.
06.2025 - Current
Assistant Food Service Manager
NJRM Inc, R&T Corp
12.2019 - 06.2025
High School Diploma -
North Chicago Community High School
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