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Joshua Spillman
Restaurant Owner
North Lewisburg,OH
Summary
Motivated business professional bringing 8 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Owner/Operator
The BURG
North Lewisburg, OH
08.2020 - Current
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
- Put together realistic budgets based upon costs and fees for effectively operating business.
Shipping and Receiving Associate
Scotts Miracle-Gro
Marysville, OH
08.2018 - 06.2020
- Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
- Orchestrated efficient routing by producing accurate shipping documentation and package labels.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Performed basic mathematical calculations to check weights and dimensions of shipments.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
Chef/Owner/Operator
Blu Olive Food Truck
Delaware, OH
03.2018 - 10.2020
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Enhanced operational efficiency and productivity by managing budgets, accounts and payroll.
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Remained up-to-date on current trends and attended over 5trade shows per year to view and purchase products for resale.
Restaurant Front of House Manager
Corner Cafe Bar & Grill
Delaware, OH
05.2016 - 01.2017
- Supervised staff of 7 through motivational coaching and effective training programs for service and sales techniques.
- Performed cash handling activities, including making change, cashing out register drawers and securing nightly bank deposits.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Resolved guests complaints while maintaining positive customer environment.
- Created and distributed staff schedules and maintained time cards to facilitate efficient payroll process.
Education
Associate of Arts - Culinary Arts And Business
Columbus Culinary Institute
Columbus Ohio 01.2005 - 06.2007
Associate of Arts - Business Management
University Of Phoenix
Tempe, AZ 05.2002 - 06.2004
Skills
Verbal and written communication
Business Development
Profit and Loss
Staff Management
Coaching and mentoring
Negotiation
Budgeting
Customer Relations
Financial Management
Inventory management
Accomplishments
- Supervised team of 8 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Software
Excel
Timeline
Owner/Operator
The BURG
08.2020 - Current
Shipping and Receiving Associate
Scotts Miracle-Gro
08.2018 - 06.2020
Chef/Owner/Operator
Blu Olive Food Truck
03.2018 - 10.2020
Restaurant Front of House Manager
Corner Cafe Bar & Grill
05.2016 - 01.2017
Associate of Arts - Culinary Arts And Business
Columbus Culinary Institute
01.2005 - 06.2007
Associate of Arts - Business Management
University Of Phoenix
05.2002 - 06.2004