Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Joshua Spillman

Summary

Proven to excel in fast-paced environments, I leveraged teamwork and clear communication at Lowes RDC to enhance operational efficiency and safety. My adeptness in problem-solving and data entry significantly contributed to achieving and surpassing production goals, showcasing a commitment to excellence and a positive work impact.

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Team Member

Lowes RDC
06.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Axepert

Tap That Axe Throwing
08.2021 - 12.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Created engaging content for Pinterest, Facebook, and Instagram.
  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
  • Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
  • Improved website traffic, monitoring analytics data to inform adjustments to content strategy and search engine optimization efforts.
  • Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.
  • Assisted in negotiating contracts that promoted long-term stability and collaboration while safeguarding against unfavorable market conditions.
  • Negotiated favorable contract terms with vendors, resulting in cost savings and improved service levels.
  • Enhanced vendor relationships by establishing clear communication channels and addressing concerns promptly.
  • Educated customers on proper axe-throwing techniques.
  • Ensured customer safety through vigilant monitoring and adherence to safety protocols.
  • Maintained axes by sharpening them for enhanced efficiency.
  • Designed and adjusted wood components for target boards.

Auto Detailer

Self-employed
03.2020 - 08.2021
  • Washed cars and trucks daily for Miller Ambulance Service.
  • Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
  • Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
  • Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
  • Shined vehicle windows and windshields to remove water spots.
  • Applied wax to vehicle exteriors and buffed to brilliant shine.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Applied ceramic coatings for long-lasting protection against environmental hazards, increasing vehicle longevity.
  • Managed inventory of cleaning supplies and equipment, ensuring availability for efficient completion of tasks at hand.
  • Developed strong relationships with clients by consistently delivering exceptional auto detailing services.
  • Instituted quality control measures to assess completed jobs before releasing vehicles back to customers, minimizing return visits due to dissatisfaction or incomplete workmanship.
  • Provided exceptional customer service and addressed customer inquiries.
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Maintained clean, tidy and safe work environment.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Applied chemicals and used high-pressure wash and scrubbers to clean rims.

Lifeguard

YMCA of Western North Carolina
08.2017 - 08.2019
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Monitored pools and surrounding areas for adherence to safety protocols.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
  • Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
  • Reduced the number of rule violations with clear signage and consistent enforcement of policies.
  • Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
  • Collaborated closely with management to identify areas for improvement within the lifeguarding program.
  • Promoted water safety awareness with educational presentations to community groups.
  • Streamlined rescue procedures by implementing an effective communication system among staff members.
  • Organized special events such as pool parties and competitions, ensuring guest enjoyment while maintaining safety standards.
  • Coordinated with emergency services for swift evacuations during severe weather threats.
  • Conducted water quality tests to ensure health standards were met, preventing health issues among swimmers.
  • Administered first aid and CPR, ensuring rapid response to accidents.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Sampled pool water to check chemical levels prior to starting swimming instruction.
  • Reiterated water safety practices and lifesaving measures at every class to prevent accidents.
  • Provided instruction and assistance to patrons on proper use of recreational equipment.
  • Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.

Lifeguard

Yadkin County Parks and Recreation
05.2017 - 08.2017
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Monitored pools and surrounding areas for adherence to safety protocols.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
  • Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
  • Reduced the number of rule violations with clear signage and consistent enforcement of policies.
  • Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
  • Promoted water safety awareness with educational presentations to community groups.
  • Collaborated closely with management to identify areas for improvement within the lifeguarding program.
  • Led water safety workshops, increasing community knowledge and swimmer confidence.
  • Organized special events such as pool parties and competitions, ensuring guest enjoyment while maintaining safety standards.
  • Improved team coordination with structured communication drills.
  • Facilitated smoother visitor flow by organizing efficient entry and exit pathways.
  • Conducted regular training exercises to maintain high readiness for rescues and emergencies.
  • Coordinated with emergency services for swift evacuations during severe weather threats.
  • Conducted water quality tests to ensure health standards were met, preventing health issues among swimmers.
  • Improved visitor satisfaction by promptly addressing concerns and providing helpful information.
  • Improved swimmer compliance with safety practices through engaging educational talks.
  • Performed routine equipment checks to ensure all lifesaving tools were in optimal condition.
  • Monitored water conditions to provide timely warnings about potential hazards.
  • Reduced incident response times by implementing strategic patrol routes.
  • Administered first aid and CPR, ensuring rapid response to accidents.
  • Streamlined rescue operations with introduction of new signaling protocols.
  • Scanned main areas to monitor for any safety risks.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
  • Entered water immediately to pull struggling swimmers to safety.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
  • Shared tips with patrons on swimming techniques and strength training.
  • Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
  • Provided instruction and assistance to patrons on proper use of recreational equipment.
  • Reiterated water safety practices and lifesaving measures at every class to prevent accidents.
  • Tracked students' progress and gave constructive feedback for skills requiring improvement.
  • Earned Water Safety Instructor certification
  • Reminded students to practice swimming strokes to develop their skills and improve technique.
  • Gave private lessons to special needs students and taught floating techniques and treading water.

Education

Bachelor of Science - Sports Management

Erskine College
Due West, SC
08-2024

High School Diploma -

Starmount High School
Boonville, NC
05-2019

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Data entry
  • Time management
  • Report creation
  • Telephone etiquette
  • Empathy and patience

Certification

  • Occupational Safety & Health Administration (OSHA) 10-Hour Certification - OSHA.
  • Automated External Defibrillator Use (AED) - American Red Cross.
  • Microsoft Office Specialist (MOS) - Microsoft.

Interests

  • Enjoy participating in weightlifting for overall physical and mental well-being
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Outdoor Recreation
  • Camping
  • Playing Sports
  • Volunteer Work
  • Yoga
  • Music
  • Kayaking
  • I like trying new recipes and food trends

Timeline

Team Member

Lowes RDC
06.2024 - Current

Axepert

Tap That Axe Throwing
08.2021 - 12.2023

Auto Detailer

Self-employed
03.2020 - 08.2021

Lifeguard

YMCA of Western North Carolina
08.2017 - 08.2019

Lifeguard

Yadkin County Parks and Recreation
05.2017 - 08.2017

Bachelor of Science - Sports Management

Erskine College

High School Diploma -

Starmount High School
Joshua Spillman