Hi, I’m
Joshua Stafford
Lead Installer
MESA,AZ
Summary
Over two decades of specialized experience in custom millwork installation, commercial door and hardware fitting, and residential remodeling. Skilled in delivering meticulous craftsmanship for luxury brands, prestigious hotels, healthcare facilities, educational institutions, and exclusive clientele like Louis Vuitton, Christian Dior, and Disneyland. Proficient in commercial and residential door systems, including ADA-compliant hardware, dual egress panic bars, and bespoke cabinetry solutions. Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
24
years of professional experience
4
Certifications
Work History
JoshuaStaffordproinstallation Gilbert, Az
Owner, installer
06.2014 - Current
Job overview
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Interacted well with customers to build connections and nurture relationships.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Installed complete systems at new residential and business construction sites.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Expedited installation times with efficient scheduling and coordination of resources.
- Laid out materials and system components to prepare for installation.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Operated tools, equipment, and machinery according to safety standards.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Architectural millwork design
Custom millwork installer
09.2010 - 09.2013
Job overview
- Check in with clients after work has been performed to make sure they are 100% satisfied with the work as well as our employees quality of work/performance on the job
Degraff Builders
INSTALLER
05.2009 - 09.2010
Job overview
- Install commercial doors and hardware to businesses including but not limited to hospitals, schools, as well as major league baseball spring training camps, hotels and police departments.
- Assist in new hire onboarding and training in Re keying locks and proper installation of door closers of all types as well as all Applicable hardware
PATIO ROOMS OF ARIZONA
Arizona Room Patio Room builder Installer
04.2009 - 04.2010
Job overview
- Cut Build Arizona rooms
- Installation of all doors including but not limited to exterior and siding glass orders my fold doors pocket doors and hardware
- Installation of air conditioning unit including split units and window units as well as ceiling fans and lighting
Doors & More
custom millwork, crown molding , door, trim kitchen bath cabinet installer
02.2008 - 05.2009
Job overview
- Install custom Doors and hardware
- Installation of commercial doors and all hardware including but not limited to handicapped and other applications
- Installation of door locks and door closers as well as all door hardware and other handicap hardware ada approved hardware and closures
Stradlings fine cabinetry
custom millwork installer
01.2007 - 01.2008
Job overview
- Install custom wall panels , and dental type mouldings as well as built several custom wood Trellis's @ Scottsdale Waterfront located in Scottsdale Az .I was also contracted to bid on several other jobs during my time with Stradlings
Jeffrey Trott Industries Inc
custom millwork, crown molding , door, trim kitchen bath cabinet installer
01.2001 - 01.2007
Job overview
- Company Overview: Orange, Ca.
- Installation of high end custom millwork for customers such as but not limited to Louis Vuitton , Christian Dior , Swatch, Disneyland, The Regent Beverly Willshire Hotel, Kobe Bryant Dean Koonts just to name a few customers of which whom I ve installed custom millwork for
- Orange, Ca.
Education
North High School
North High School from General Studies
Skills
CUSTOMER SATISFACTION
Certification
Commercial door and hardware installation
Skills
40 years, 40 years, 20 years, 20 years, 20 years, 19 years, 20 years, 20 years, 25 years, 25 years, 25 years, 25 years, 25 years
Timeline
Owner, installer
JoshuaStaffordproinstallation
06.2014 - Current
Custom millwork installer
Architectural millwork design
09.2010 - 09.2013
INSTALLER
Degraff Builders
05.2009 - 09.2010
Arizona Room Patio Room builder Installer
PATIO ROOMS OF ARIZONA
04.2009 - 04.2010
custom millwork, crown molding , door, trim kitchen bath cabinet installer
Doors & More
02.2008 - 05.2009
custom millwork installer
Stradlings fine cabinetry
01.2007 - 01.2008
custom millwork, crown molding , door, trim kitchen bath cabinet installer
Jeffrey Trott Industries Inc
01.2001 - 01.2007
North High School
North High School from General Studies
05.1994
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