Joshua Steed
Layton,UT
Summary
Dynamic and professional individual with a diverse background, including a pivotal role at Live Wire Electric, where electrical installation and customer service skills were honed. Excelled in streamlining processes, enhancing safety awareness, and consistently delivering high levels of customer satisfaction across various sectors. Proven ability in troubleshooting and residential construction has led to efficient and effective results.
Overview
16
16
years of professional experience
Work History
Apprentice Electrician
Live Wire Electric
08.2020 - 10.2024
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Kept tools and materials organized, contributing to a clean and safe work area for all team members throughout each project''s duration.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Connected wires to circuit breakers, transformers and other components to create working electrical systems.
Mail Handler
United States Post Office
05.2016 - 08.2020
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Assisted in the training of new employees, sharing best practices for effective mail handling procedures.
Health Benefits Specialist
Select Health Insurance
10.2012 - 05.2016
- Streamlined benefits administration processes for increased efficiency and reduced errors.
- Served as primary point of contact between employees and insurance providers, efficiently resolving any discrepancies or concerns that arose during claim processing or other transactions.
- Facilitated training sessions for managers on topics related to employee health benefits administration and compliance requirements.
- Resolved complex employee claims issues, maintaining high levels of customer service and satisfaction.
- Educated employees on their health benefits options, supporting informed decision-making during open enrollment periods.
Transportation Coordinator
Intermountain Healthcare
10.2008 - 09.2012
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Tracked shipments from dispatch through delivery to verify timely arrival.
- Resolved customer issues related to shipments efficiently while maintaining high levels of satisfaction throughout the resolution process.
- Improved transportation efficiency by streamlining route planning and coordinating schedules.
Education
No Degree - Electrical Installation
Ogden Weber Technical College
Ogden, UT04-2025
High School Diploma -
Clearfield High School
Clearfield, UT05.2007
Skills
- Hand and power tools
- Customer Service
- EMT/PVC Conduit
- Troubleshooting skills
- Electrical Installation
- Safety awareness
- Residential construction
- Finish work
Timeline
Apprentice Electrician
Live Wire Electric
08.2020 - 10.2024
Mail Handler
United States Post Office
05.2016 - 08.2020
Health Benefits Specialist
Select Health Insurance
10.2012 - 05.2016
Transportation Coordinator
Intermountain Healthcare
10.2008 - 09.2012
No Degree - Electrical Installation
Ogden Weber Technical College
High School Diploma -
Clearfield High School
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