Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Joshua Steele

Joshua Steele

Dunedin,FL

Summary

Dynamic sales professional with a proven record of exceeding targets at Costco and delivering outstanding customer service across various roles. Proficient in communication and stress management, excelling in high-pressure environments to ensure customer satisfaction and loyalty. Expert in leveraging cultural awareness to enhance passenger experiences, contributing to improved client relations and business outcomes.

Overview

22
22
years of professional experience

Work History

Rideshare Driver

Self-employeed
Dunedin, Florda
10.2023 - Current
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Monitored fuel levels and tire pressure regularly to ensure vehicle is running efficiently.
  • Leveraged local knowledge to recommend destinations, dining, and entertainment options to passengers.
  • Balanced multiple priorities during peak hours to maximize earnings and efficiency.
  • Monitored vehicle maintenance, scheduling regular service to prevent breakdowns.
  • Achieved consistently high customer scores due to exceptional service.

Owner

Self-employeed
Dunedin, FL
10.2022 - 04.2023
  • Handled all aspects of business, including accounting, purchasing and web design.
  • Tracked orders from fulfillment centers to ensure timely delivery of goods to customers.
  • Worked with vendors and supply distributors to negotiate bulk discounts.
  • Reviewed competitor activity and adjusted marketing strategy accordingly.
  • Uploaded photos, videos or images to online storefronts or other shopping websites.
  • Utilized Amazon Seller Central tools such as Advertising Campaign Manager and Inventory Placement Service.
  • Calculated revenue, sales and expenses using financial accounting or spreadsheet software.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Owner

Self-employeed
Dunedin, FL
03.2022 - 08.2022
  • Drafted contracts, purchase agreements, closing statements and leases.
  • Developed and presented purchase offers to sellers for consideration.
  • Resolved conflicts between parties involved in a transaction.
  • Liaised between sellers and buyers for profitable and efficient sales.
  • Communicated with clients to determine property needs and budget constraints.
  • Facilitated deals between sellers, buyers and brokers for maximum profits.

Manager

Costco
Cleartwater, FL
04.2003 - 04.2022
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Fostered a positive work environment, encouraging teamwork and employee engagement.
  • Ensured compliance with safety regulations in accordance with company policy.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Performed regular price checks on competitor stores in order to remain competitive.
  • Met or exceeded fiscal sales goals, maximizing operating budgets.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Coached, managed and developed teams to provide exceptional service and achieve sales goals.
  • Conducted inventory management activities such as receiving shipments and maintaining stock levels.
  • Implemented loss prevention strategies to minimize shrinkage and theft.
  • Maintained high standards of store presentation and visual merchandising.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Hired, trained, mentored, and evaluated staff members on a regular basis.
  • Improved profitability by executing daily, weekly, and monthly floor plan changes.
  • Staged merchandise and stocked sales floor to stimulate impulse sales.
  • Created weekly schedules for store employees according to labor laws and budget constraints.
  • Maintained store staff by recruiting, orienting and training employees.
  • Handled customer service issues, ensuring customer satisfaction and loyalty.
  • Conducted performance evaluations for staff, identifying areas for improvement.

Education

Associate of Science - Pharmaceutical Medicine

St Petersburg College
Clearwater, FL
05-2011

Skills

  • Passenger transportation
  • Cultural awareness
  • Adaptability and flexibility
  • Emergency response
  • Communication
  • Stress management
  • Time management
  • Customer service
  • Clean driving record

Accomplishments

Body builder. Competed for the first time in 2021 and won 1st place in my division and gaining my Pro Card on my very first try.

Timeline

Rideshare Driver

Self-employeed
10.2023 - Current

Owner

Self-employeed
10.2022 - 04.2023

Owner

Self-employeed
03.2022 - 08.2022

Manager

Costco
04.2003 - 04.2022

Associate of Science - Pharmaceutical Medicine

St Petersburg College

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Joshua Steele