No Degree - Graphic Design
Aims Community College
08.2022 - 03.2023
Joshua Steele
Greeley,CO
Timeline
Cider Maker
Big B's Delicious Orchards
04.2022 - 01.2025
Server/Bartender/Crew Trainer
Panzano
03.2018 - 04.2020
Work History
Cider Maker
Big B's Delicious Orchards
04.2022 - 01.2025
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Completed frequent inspections to identify and resolve problems affecting performance.
- Took samples every to compare quality with specifications.
- Dumped, poured and loaded specified amounts of refined or unrefined materials into equipment or containers for further processing or storage.
- Kept operations in compliance with company, safety and legal requirements.
- Read temperature, flow, and other meters and documented information.
- Washed production lines and storage containers to maintain clean and efficient work areas.
- Checked specific gravity and pH of batches.
- Adhered to good manufacturing practices and standard operating procedures.
- Coordinated with sales and marketing teams to gather feedback on product performance, using insights to inform future brewing decisions.
- Maintained a clean and organized work environment, adhering to strict sanitation protocols for optimal brewing conditions.
- Expedited production timelines while maintaining quality standards through accurate record-keeping on batch progress.
Server/Bartender/Crew Trainer
Panzano
03.2018 - 04.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Contributed to inventory management by monitoring stock levels.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Improved dining experience by providing prompt, attentive service to guests.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Education
No Degree - Graphic Design
Aims Community College
Greeley, CO 08.2022 - 03.2023
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Multitasking
Critical thinking
Organizational skills
Calm under pressure
Active listening
Problem resolution
Verbal communication
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work Preference
Work Type
Full TimeInternshipWork Location
On-SiteImportant To Me
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