Joshua Stephens
Lancaster,TX
Summary
Proven Truck Driver with a history of enhancing safety and customer satisfaction at Jag Courier. Demonstrates a strong work ethic and self-motivation, adept in GPS route planning and maintaining DOT compliance. Achieved significant improvements in delivery efficiency and safety standards, leveraging a Class A commercial driver's license and exceptional interpersonal skills.
Overview
6
6
years of professional experience
Work History
Truck Driver
Jag Courier
01.2023 - Current
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Ensured timely delivery of goods across multiple states, contributing to consistent customer satisfaction.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Documented mileage, deliveries, pickups, customer issues and damages.
Truck Driver
Martin Marietta
03.2020 - 02.2021
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Dropped and hooked trailers and changed configuration of equipment.
Valet Driver
Renaissance Hotel
04.2019 - 02.2020
- Increased repeat business through exceptional customer interactions and professional demeanor.
- Ensured smooth operations, coordinating with team members for efficient vehicle movement and storage.
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Contributed to a positive work environment, actively participating in team meetings and providing constructive feedback on processes and procedures.
- Reduced wait times for guests by efficiently organizing and managing the valet parking area.
- Supported management in resolving any guest complaints or issues related to valet services promptly and professionally.
Education
Prairie View A&M University
Prairie View, TXDiploma - General Studies
Duncanville High School
Duncanville, TX05.2018
Skills
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Class A commercial Driver's license
- GPS and route planning
- Dependable and reliable
- DOT compliance
- Adherence to regulations
Timeline
Truck Driver
Jag Courier
01.2023 - Current
Truck Driver
Martin Marietta
03.2020 - 02.2021
Valet Driver
Renaissance Hotel
04.2019 - 02.2020
Prairie View A&M University
Diploma - General Studies
Duncanville High School