Joshua Stephenson
Calera
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Shipping and Receiving Manager
Global Technik Corp.
03.2022 - 12.2022
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Enhanced shipping efficiency by implementing streamlined processes and procedures.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Collaborated with sales teams to meet deadlines for special orders or expedited shipments, ensuring customer satisfaction through prompt service.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Streamlined receiving operations for faster turnaround times and improved customer satisfaction.
- Achieved significant reductions in order fulfillment errors by implementing rigorous quality control checks at multiple stages.
- Reduced processing times for inbound shipments, meticulously organizing and expediting unpacking and inventory logging.
Appliance Installer
Mondragon Appliances
01.2016 - 12.2021
- Delivered, loaded and unloaded and installed various kitchen appliances.
- Reduced installation errors by carefully following manufacturer guidelines for various appliances.
- Increased productivity by maintaining a well-organized work area and effectively managing time and resources during installations.
- Customized appliance installs according to client preferences, ensuring complete satisfaction with the final result.
- Minimized disruptions in customer homes or businesses during the installation process by maintaining clean work areas throughout the project.
- Demonstrated versatility by effectively installing various types of appliances such as refrigerators, ovens, washers, dryers, dishwashers, cooktops, and microwaves.
- Lifted 65 pounds unassisted to load and unload appliances.
- Improved company reputation by providing exceptional customer service during appliance installations.
- Maximized safety standards by adhering to proper lifting techniques and using appropriate tools for appliance installations.
- Resolved complex technical issues during installations through effective troubleshooting skills leading to minimal downtime for customers.
- Developed strong relationships with clients through clear communication and understanding their individual needs during the installation process.
- Completed sales orders and provided solutions to customers.
- Adhered to company policies and procedures while maintaining a high level of professionalism during appliance installations.
- Enhanced customer satisfaction by ensuring timely and efficient appliance installations.
- Proactively addressed potential issues during appliance installation, resulting in reduced need for follow-up service calls.
- Applied mechanical skills to perform maintenance on equipment.
- Collaborated with team members to complete large-scale installation projects on time and within budget.
- Ensured compliance with local building codes and regulations when installing appliances, avoiding any potential fines or violations.
- Educated customers on use, care and adjustments of appliances.
- Diagnosed issues with appliances and made repairs.
- Tested completed work and verified functionality of multiple types appliances.
Education
High School Diploma -
Van Alstyne High School
Van Alstyne, TX06-2014
Skills
- Receiving processes
- Warehouse operations
- Order fulfillment
- Loading and unloading
- Inventory management
- Shipping procedures
- Stock control
- Data entry
- Shipping and receiving
- Customer service
- Part repairs and replacement
- Receiving oversight
Timeline
Shipping and Receiving Manager
Global Technik Corp.
03.2022 - 12.2022
Appliance Installer
Mondragon Appliances
01.2016 - 12.2021
High School Diploma -
Van Alstyne High School
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