Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joshua St Jean

Gardner,MA

Summary

Proven leader at Aubuchon with a track record of training employees and enhancing customer satisfaction through effective resolution of complaints. Skilled in cash handling and staff management, demonstrating a commitment to workplace safety and a positive attitude. Achieved significant improvements in financial transaction accuracy and operational efficiency.


Provided excellent customer service with product knowledge in fasteners, electrical, paint, plumbing, outdoor power tools, as well as power and hand tools.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Aubuchon
08.2021 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.

Education

High School Diploma -

Homeschool
Gardner, MA
06.2024

Skills

  • Employee Training
  • Workplace Safety
  • Staff Management
  • Customer-Oriented
  • Cash handling expertise
  • Inventory control and record keeping
  • Positive Attitude

Certification

Certified to fill propane tanks up to 60 lbs as well as fork lift tanks. In addition in the process of becoming forklift certified.

Timeline

Shift Supervisor

Aubuchon
08.2021 - Current

High School Diploma -

Homeschool

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Joshua St Jean