Joshua Talbott
Victoria ,TX
Summary
I am a fast learner. I take pride in all work that I do. Given the chance, I know that I would be a great asset .
Overview
18
18
years of professional experience
Work History
Manager of Operations
Reno Bingo
02.2015 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
Contract Meter and Maintenance Helper
AEP Contractor
03.2012 - 11.2014
- Provided exceptional customer service when interacting with clients during maintenance activities, fostering positive relationships.
- Contributed to cost savings by utilizing preventive maintenance techniques, prolonging equipment lifespan.
Shift Runner
Palace Bingo Victoria
06.2007 - 02.2012
- Managed employee breaks efficiently to prevent disruptions in workflow or delays in service delivery to customers.
- Facilitated smooth shift transitions by thoroughly communicating key information to incoming Shift Runners during handovers.
- Resolved customer issues quickly and professionally, ensuring high levels of customer satisfaction.
- Conducted weekly meetings with staff members to address concerns or challenges faced during shifts while sharing updates from management.
Education
High School Diploma -
Memorial High
Victoria, TX05-2006
Skills
- Strategic Decision-Making
- Quality assurance
- Strategic Development
- Fast Learner
Timeline
Manager of Operations
Reno Bingo
02.2015 - Current
Contract Meter and Maintenance Helper
AEP Contractor
03.2012 - 11.2014
Shift Runner
Palace Bingo Victoria
06.2007 - 02.2012
High School Diploma -
Memorial High